Global Multi-Vendor Support Services Market Size, Status and Forecast 2019-2025

Multi-Vendor Support Services (MVSS) enable companies to provide support services to more than one product of other manufacturers as well as their own products. For example, system vendors, such as IBM, independently provide support services for products they do not manufacture, whereas Dell and HP provide support services for their own products, as well as, for other companies’ products. These companies are classified as MVSS providers.
Multi-Vendor Support Services are mainly classified into the following types: hardware and software support services. Hardware type is the most widely used type which takes up about 60.13% of the total sales in 2018. APAC is the largest region of multi-vendor support services in the world in the past few years. APAC market took up about 36.1% the global market in 2018, while Europe and North America were about 24.9%, 32.9%. IBM, Fujitsu, Hitachi, NetApp, NEC, Lenovo, Dell, Oracle etc. are the key suppliers in the global multi-vendor support services market. Top 5 took up above 50% of the global market in 2018.
In 2018, the global Multi-Vendor Support Services market size was 14700 million US$ and it is expected to reach 16990 million US$ by the end of 2025, with a CAGR of 1.9% during 2019-2025.

This report focuses on the global Multi-Vendor Support Services status, future forecast, growth opportunity, key market and key players. The study objectives are to present the Multi-Vendor Support Services development in North America, Europe, China, Japan, India and Middle East.

The key players covered in this study


IBM
HP
Dell
Oracle
Curvature
CXtec
Symantec
Fujitsu
NEC
Lenovo
Hitachi
Abtech
Evernex
NetApp
Ensure Services
Zensar
Park Place (MCSA)
Citycomp

Market segment by Type, the product can be split into


Hardware Support Services
Software Support Services

Hardware Support Services is the major category of Multi-Vendor Support Services, accounting for 60% of the market share.

Market segment by Application, split into


Sales and Marketing
Financial and Accounting
Sales and Maketing
Financial and Accounting
Supply Chain
IT Operations
Other

Multi-Vendor Support Services was widely used in sales and marketing, holding 26% market share.

Market segment by Regions/Countries, this report covers


North America
Europe
China
Japan
India
Middle East

The study objectives of this report are:


To analyze global Multi-Vendor Support Services status, future forecast, growth opportunity, key market and key players.
To present the Multi-Vendor Support Services development in North America, Europe, China, Japan, India and Middle East.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.

In this study, the years considered to estimate the market size of Multi-Vendor Support Services are as follows:
History Year: 2014-2018

Base Year:

2018

Estimated Year:

2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

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