Global IT Service Management (ITSM) Software Market Size, Status and Forecast 2019-2025
IT Service Management (ITSM) is a process-based practice that mainly deliver satisfactory service to the end user customer. It is intended to align the delivery of information technology (IT) services with needs of the enterprise, emphasizing benefits to customers.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
In 2018, the global IT Service Management (ITSM) Software market size was 1810 million US$ and it is expected to reach 4380 million US$ by the end of 2025, with a CAGR of 11.7% during 2019-2025.
This report focuses on the global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) Software development in United States, Europe and China.
The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Market segment by Type, the product can be split into
Cloud-based
On-Premises
Market segment by Application, split into
SMEs
Large Enterprises
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management (ITSM) Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
The key consumption markets locate at developed countries. The USA takes the market share of 43.6% in 2017, followed by EU with 29.7%. China’s consumption market has a quicker growing speed, with a market share of 8.48%.
In 2018, the global IT Service Management (ITSM) Software market size was 1810 million US$ and it is expected to reach 4380 million US$ by the end of 2025, with a CAGR of 11.7% during 2019-2025.
This report focuses on the global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players. The study objectives are to present the IT Service Management (ITSM) Software development in United States, Europe and China.
The key players covered in this study
ServiceNow
Atlassian
Ivanti (HEAT Software)
IBM
CA Technologies
BMC Software
ASG Software
Axios Systems
SAP
Cherwell Software
Micro Focus (Formerly HPE)
Freshworks
Ultimo
Epicor
TOPdesk
Samanage
Agiloft Service
Symantec
SysAid
SolarWinds
Autotask
Market segment by Type, the product can be split into
Cloud-based
On-Premises
Market segment by Application, split into
SMEs
Large Enterprises
Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India
Central & South America
The study objectives of this report are:
To analyze global IT Service Management (ITSM) Software status, future forecast, growth opportunity, key market and key players.
To present the IT Service Management (ITSM) Software development in United States, Europe and China.
To strategically profile the key players and comprehensively analyze their development plan and strategies.
To define, describe and forecast the market by product type, market and key regions.
In this study, the years considered to estimate the market size of IT Service Management (ITSM) Software are as follows:
History Year: 2014-2018
Base Year: 2018
Estimated Year: 2019
Forecast Year 2019 to 2025
For the data information by region, company, type and application, 2018 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.
Frequently Asked Questions
This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.
- By product type
- By End User/Applications
- By Technology
- By Region
The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.
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