Table of Contents Executive Summary 1 Industry Overview of Help Desk Software 1.1 Definition of Help Desk Software 1.2 Help Desk Software Segment by Type 1.2.1 Global Help Desk Software Production Growth Rate Comparison by Types (2014-2025) 1.2.2 Cloud-based 1.2.3 Web-based 1.2.4 Mobile 1.3 Help Desk Software Segment by Applications 1.3.1 Global Help Desk Software Consumption Comparison by Applications (2014-2025) 1.3.2 Enterprise 1.3.3 Goverment 1.3.4 Medical Care 1.3.5 Hotels 1.3.6 Others 1.4 Global Help Desk Software Overall Market 1.4.1 Global Help Desk Software Revenue (2014-2025) 1.4.2 Global Help Desk Software Production (2014-2025) 1.4.3 North America Help Desk Software Status and Prospect (2014-2025) 1.4.4 Europe Help Desk Software Status and Prospect (2014-2025) 1.4.5 China Help Desk Software Status and Prospect (2014-2025) 1.4.6 Japan Help Desk Software Status and Prospect (2014-2025) 1.4.7 Southeast Asia Help Desk Software Status and Prospect (2014-2025) 1.4.8 India Help Desk Software Status and Prospect (2014-2025) 2 Manufacturing Cost Structure Analysis 2.1 Raw Material and Suppliers 2.2 Manufacturing Cost Structure Analysis of Help Desk Software 2.3 Manufacturing Process Analysis of Help Desk Software 2.4 Industry Chain Structure of Help Desk Software 3 Development and Manufacturing Plants Analysis of Help Desk Software 3.1 Capacity and Commercial Production Date 3.2 Global Help Desk Software Manufacturing Plants Distribution 3.3 Major Manufacturers Technology Source and Market Position of Help Desk Software 3.4 Recent Development and Expansion Plans 4 Key Figures of Major Manufacturers 4.1 Help Desk Software Production and Capacity Analysis 4.2 Help Desk Software Revenue Analysis 4.3 Help Desk Software Price Analysis 4.4 Market Concentration Degree 5 Help Desk Software Regional Market Analysis 5.1 Help Desk Software Production by Regions 5.1.1 Global Help Desk Software Production by Regions 5.1.2 Global Help Desk Software Revenue by Regions 5.2 Help Desk Software Consumption by Regions 5.3 North America Help Desk Software Market Analysis 5.3.1 North America Help Desk Software Production 5.3.2 North America Help Desk Software Revenue 5.3.3 Key Manufacturers in North America 5.3.4 North America Help Desk Software Import and Export 5.4 Europe Help Desk Software Market Analysis 5.4.1 Europe Help Desk Software Production 5.4.2 Europe Help Desk Software Revenue 5.4.3 Key Manufacturers in Europe 5.4.4 Europe Help Desk Software Import and Export 5.5 China Help Desk Software Market Analysis 5.5.1 China Help Desk Software Production 5.5.2 China Help Desk Software Revenue 5.5.3 Key Manufacturers in China 5.5.4 China Help Desk Software Import and Export 5.6 Japan Help Desk Software Market Analysis 5.6.1 Japan Help Desk Software Production 5.6.2 Japan Help Desk Software Revenue 5.6.3 Key Manufacturers in Japan 5.6.4 Japan Help Desk Software Import and Export 5.7 Southeast Asia Help Desk Software Market Analysis 5.7.1 Southeast Asia Help Desk Software Production 5.7.2 Southeast Asia Help Desk Software Revenue 5.7.3 Key Manufacturers in Southeast Asia 5.7.4 Southeast Asia Help Desk Software Import and Export 5.8 India Help Desk Software Market Analysis 5.8.1 India Help Desk Software Production 5.8.2 India Help Desk Software Revenue 5.8.3 Key Manufacturers in India 5.8.4 India Help Desk Software Import and Export 6 Help Desk Software Segment Market Analysis (by Type) 6.1 Global Help Desk Software Production by Type 6.2 Global Help Desk Software Revenue by Type 6.3 Help Desk Software Price by Type 7 Help Desk Software Segment Market Analysis (by Application) 7.1 Global Help Desk Software Consumption by Application 7.2 Global Help Desk Software Consumption Market Share by Application (2014-2019) 8 Help Desk Software Major Manufacturers Analysis 8.1 MindTouch 8.1.1 MindTouch Help Desk Software Production Sites and Area Served 8.1.2 MindTouch Product Introduction, Application and Specification 8.1.3 MindTouch Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.1.4 Main Business and Markets Served 8.2 Zendesk 8.2.1 Zendesk Help Desk Software Production Sites and Area Served 8.2.2 Zendesk Product Introduction, Application and Specification 8.2.3 Zendesk Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.2.4 Main Business and Markets Served 8.3 Zoho Desk 8.3.1 Zoho Desk Help Desk Software Production Sites and Area Served 8.3.2 Zoho Desk Product Introduction, Application and Specification 8.3.3 Zoho Desk Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.3.4 Main Business and Markets Served 8.4 TeamSupport 8.4.1 TeamSupport Help Desk Software Production Sites and Area Served 8.4.2 TeamSupport Product Introduction, Application and Specification 8.4.3 TeamSupport Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.4.4 Main Business and Markets Served 8.5 Oracle Service Cloud 8.5.1 Oracle Service Cloud Help Desk Software Production Sites and Area Served 8.5.2 Oracle Service Cloud Product Introduction, Application and Specification 8.5.3 Oracle Service Cloud Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.5.4 Main Business and Markets Served 8.6 Freshservice 8.6.1 Freshservice Help Desk Software Production Sites and Area Served 8.6.2 Freshservice Product Introduction, Application and Specification 8.6.3 Freshservice Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.6.4 Main Business and Markets Served 8.7 LiveAgent 8.7.1 LiveAgent Help Desk Software Production Sites and Area Served 8.7.2 LiveAgent Product Introduction, Application and Specification 8.7.3 LiveAgent Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.7.4 Main Business and Markets Served 8.8 Jira Service Desk 8.8.1 Jira Service Desk Help Desk Software Production Sites and Area Served 8.8.2 Jira Service Desk Product Introduction, Application and Specification 8.8.3 Jira Service Desk Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.8.4 Main Business and Markets Served 8.9 Front 8.9.1 Front Help Desk Software Production Sites and Area Served 8.9.2 Front Product Introduction, Application and Specification 8.9.3 Front Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.9.4 Main Business and Markets Served 8.10 Salesforce 8.10.1 Salesforce Help Desk Software Production Sites and Area Served 8.10.2 Salesforce Product Introduction, Application and Specification 8.10.3 Salesforce Help Desk Software Production, Revenue, Ex-factory Price and Gross Margin (2014-2019) 8.10.4 Main Business and Markets Served 8.11 Freshdesk 8.12 Help Scout 8.13 Brand Embassy 8.14 LogMeln Rescue 8.15 Service Desk 8.16 Guru 8.17 Lansweeper 8.18 Issuetrak 8.19 Cayzu 8.20 Dixa 8.21 QuestDesk Solutions 9 Development Trend of Analysis of Help Desk Software Market 9.1 Global Help Desk Software Market Trend Analysis 9.1.1 Global Help Desk Software Market Size (Volume and Value) Forecast 2019-2025 9.2 Help Desk Software Regional Market Trend 9.2.1 North America Help Desk Software Forecast 2019-2025 9.2.2 Europe Help Desk Software Forecast 2019-2025 9.2.3 China Help Desk Software Forecast 2019-2025 9.2.4 Japan Help Desk Software Forecast 2019-2025 9.2.5 Southeast Asia Help Desk Software Forecast 2019-2025 9.2.6 India Help Desk Software Forecast 2019-2025 9.3 Help Desk Software Market Trend (Product Type) 9.4 Help Desk Software Market Trend (Application) 10.1 Marketing Channel 10.1.1 Direct Marketing 10.1.2 Indirect Marketing 10.3 Help Desk Software Customers 11 Market Dynamics 11.1 Market Trends 11.2 Opportunities 11.3 Market Drivers 11.4 Challenges 11.5 Influence Factors 12 Conclusion 13 Appendix 13.1 Methodology/Research Approach 13.1.1 Research Programs/Design 13.1.2 Market Size Estimation 13.1.3 Market Breakdown and Data Triangulation 13.2 Data Source 13.2.1 Secondary Sources 13.2.2 Primary Sources 13.3 Author List 13.4 Disclaimer

List of Tables and Figures Figure Picture of Help Desk Software Table Global Help Desk Software Production (K Units) Growth Rate Comparison by Types (2014-2025) Figure Global Help Desk Software Production Market Share by Types in 2018 Figure Cloud-based Product Picture Figure Web-based Product Picture Figure Mobile Product Picture Table Global Help Desk Software Consumption (K Units) Comparison by Applications (2014-2025) Figure Global Help Desk Software Consumption Market Share by Applications in 2018 Figure Enterprise Figure Goverment Figure Medical Care Figure Hotels Figure Others Figure Global Help Desk Software Revenue (Million USD) (2014-2025) Figure Global Help Desk Software Production (K Units) (2014-2025) Figure North America Help Desk Software Market Size (Million USD) (2014-2025) Figure Europe Help Desk Software Market Size (Million USD) (2014-2025) Figure China Help Desk Software Market Size (Million USD) (2014-2025) Figure Japan Help Desk Software Market Size (Million USD) (2014-2025) Figure Southeast Asia Help Desk Software Market Size (Million USD) (2014-2025) Figure India Help Desk Software Market Size (Million USD) (2014-2025) Table Help Desk Software Raw Material and Suppliers Table Manufacturing Cost Structure Analysis of Help Desk Software in 2018 Figure Manufacturing Process Analysis of Help Desk Software Figure Industry Chain Structure of Help Desk Software Table Capacity and Commercial Production Date of Key Manufacturers Table Global Help Desk Software Manufacturing Plants Distribution Table Help Desk Software Major Manufacturers Technology Source and Market Position Table Recent Development and Expansion Plans in Future Table Help Desk Software Capacity (K Units) of Major Manufacturers (2014-2019) Table Help Desk Software Production (K Units) of Major Manufacturers (2014-2019) Table Help Desk Software Production Market Share of Major Manufacturers (2014-2019) Figure Help Desk Software Production Share by Manufacturers in 2018 Table Help Desk Software Revenue (Million US$) of Major Manufacturers (2014-2019) Table Help Desk Software Revenue Market Share of Major Manufacturers (2014-2019) Figure Help Desk Software Revenue Share by Manufacturers in 2018 Table Help Desk Software Average Price (USD/Unit) of Major Manufacturers (2014-2019) Table Global Manufacturers Market Concentration Ratio (CR5 and HHI) Table Global Help Desk Software Production by Regions 2014-2019 (K Units) Table Global Help Desk Software Production Market Share by Regions 2014-2019 Figure Global Help Desk Software Production Market Share by Regions in 2018 Table Global Help Desk Software Revenue by Regions 2014-2019 (Million USD) Table Global Help Desk Software Revenue Market Share by Regions 2014-2019 Figure Global Help Desk Software Revenue Market Share by Regions in 2018 Table Global Help Desk Software Consumption by Regions 2014-2019 (K Units) Table Global Help Desk Software Consumption Market Share by Regions 2014-2019 Figure North America Help Desk Software Production Growth Rate 2014-2019 (K Units) Figure North America Help Desk Software Revenue Growth Rate 2014-2019 (Million USD) Table North America Help Desk Software Production, Consumption Import and Export (K Units) Figure Europe Help Desk Software Production Growth Rate 2014-2019 (K Units) Figure Europe Help Desk Software Revenue Growth Rate 2014-2019 (Million USD) Table Europe Help Desk Software Production, Consumption Import and Export (K Units) Figure China Help Desk Software Production Growth Rate 2014-2019 (K Units) Figure China Help Desk Software Revenue Growth Rate 2014-2019 (Million USD) Table China Help Desk Software Production, Consumption Import and Export (K Units) Figure Japan Help Desk Software Production Growth Rate 2014-2019 (K Units) Figure Japan Help Desk Software Revenue Growth Rate 2014-2019 (Million USD) Table Japan Help Desk Software Production, Consumption Import and Export (K Units) Figure Southeast Asia Help Desk Software Production Growth Rate 2014-2019 (K Units) Figure Southeast Asia Help Desk Software Revenue Growth Rate 2014-2019 (Million USD) Table Southeast Asia Help Desk Software Production, Consumption Import and Export (K Units) Figure India Help Desk Software Production Growth Rate 2014-2019 (K Units) Figure India Help Desk Software Revenue Growth Rate 2014-2019 (Million USD) Table India Help Desk Software Production, Consumption Import and Export (K Units) Figure Global Consumption Help Desk Software Market Share by Application (2014-2019) Figure Global Value (Consumption) Help Desk Software Market Share by Application (2014-2019) Table MindTouch Help Desk Software Production Sites and Area Served Table MindTouch Help Desk Software Product Introduction, Application and Specification Table MindTouch Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table MindTouch Help Desk Software Production Growth Rate (2014-2019) Table MindTouch Help Desk Software Production Market Share (2014-2019) Figure MindTouch Help Desk Software Revenue Market Share (2014-2019) Table MindTouch Help Desk Software Main Business and Markets Served Table Zendesk Help Desk Software Production Sites and Area Served Table Zendesk Help Desk Software Product Introduction, Application and Specification Table Zendesk Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Zendesk Help Desk Software Production Growth Rate (2014-2019) Table Zendesk Help Desk Software Production Market Share (2014-2019) Figure Zendesk Help Desk Software Revenue Market Share (2014-2019) Table Zendesk Help Desk Software Main Business and Markets Served Table Zoho Desk Help Desk Software Production Sites and Area Served Table Zoho Desk Help Desk Software Product Introduction, Application and Specification Table Zoho Desk Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Zoho Desk Help Desk Software Production Growth Rate (2014-2019) Table Zoho Desk Help Desk Software Production Market Share (2014-2019) Figure Zoho Desk Help Desk Software Revenue Market Share (2014-2019) Table Zoho Desk Help Desk Software Main Business and Markets Served Table TeamSupport Help Desk Software Production Sites and Area Served Table TeamSupport Help Desk Software Product Introduction, Application and Specification Table TeamSupport Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table TeamSupport Help Desk Software Production Growth Rate (2014-2019) Table TeamSupport Help Desk Software Production Market Share (2014-2019) Figure TeamSupport Help Desk Software Revenue Market Share (2014-2019) Table TeamSupport Help Desk Software Main Business and Markets Served Table Oracle Service Cloud Help Desk Software Production Sites and Area Served Table Oracle Service Cloud Help Desk Software Product Introduction, Application and Specification Table Oracle Service Cloud Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Oracle Service Cloud Help Desk Software Production Growth Rate (2014-2019) Table Oracle Service Cloud Help Desk Software Production Market Share (2014-2019) Figure Oracle Service Cloud Help Desk Software Revenue Market Share (2014-2019) Table Oracle Service Cloud Help Desk Software Main Business and Markets Served Table Freshservice Help Desk Software Production Sites and Area Served Table Freshservice Help Desk Software Product Introduction, Application and Specification Table Freshservice Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Freshservice Help Desk Software Production Growth Rate (2014-2019) Table Freshservice Help Desk Software Production Market Share (2014-2019) Figure Freshservice Help Desk Software Revenue Market Share (2014-2019) Table Freshservice Help Desk Software Main Business and Markets Served Table LiveAgent Help Desk Software Production Sites and Area Served Table LiveAgent Help Desk Software Product Introduction, Application and Specification Table LiveAgent Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table LiveAgent Help Desk Software Production Growth Rate (2014-2019) Table LiveAgent Help Desk Software Production Market Share (2014-2019) Figure LiveAgent Help Desk Software Revenue Market Share (2014-2019) Table LiveAgent Help Desk Software Main Business and Markets Served Table Jira Service Desk Help Desk Software Production Sites and Area Served Table Jira Service Desk Help Desk Software Product Introduction, Application and Specification Table Jira Service Desk Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Jira Service Desk Help Desk Software Production Growth Rate (2014-2019) Table Jira Service Desk Help Desk Software Production Market Share (2014-2019) Figure Jira Service Desk Help Desk Software Revenue Market Share (2014-2019) Table Jira Service Desk Help Desk Software Main Business and Markets Served Table Front Help Desk Software Production Sites and Area Served Table Front Help Desk Software Product Introduction, Application and Specification Table Front Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Front Help Desk Software Production Growth Rate (2014-2019) Table Front Help Desk Software Production Market Share (2014-2019) Figure Front Help Desk Software Revenue Market Share (2014-2019) Table Front Help Desk Software Main Business and Markets Served Table Salesforce Help Desk Software Production Sites and Area Served Table Salesforce Help Desk Software Product Introduction, Application and Specification Table Salesforce Help Desk Software Production (K Units), Revenue (Million USD), Ex-factory Price (USD/Unit) and Gross Margin (2014-2019) Table Salesforce Help Desk Software Production Growth Rate (2014-2019) Table Salesforce Help Desk Software Production Market Share (2014-2019) Figure Salesforce Help Desk Software Revenue Market Share (2014-2019) Table Salesforce Help Desk Software Main Business and Markets Served Table Freshdesk Help Desk Software Production Sites and Area Served Table Help Scout Help Desk Software Production Sites and Area Served Table Brand Embassy Help Desk Software Production Sites and Area Served Table LogMeln Rescue Help Desk Software Production Sites and Area Served Table Service Desk Help Desk Software Production Sites and Area Served Table Guru Help Desk Software Production Sites and Area Served Table Lansweeper Help Desk Software Production Sites and Area Served Table Issuetrak Help Desk Software Production Sites and Area Served Table Cayzu Help Desk Software Production Sites and Area Served Table Dixa Help Desk Software Production Sites and Area Served Table QuestDesk Solutions Help Desk Software Production Sites and Area Served Figure Global Help Desk Software Production (K Units) Growth Rate Forecast 2019-2025 Figure Global Help Desk Software Revenue (Million USD) Growth Rate Forecast 2019-2025 Figure Global Help Desk Software Sales Price (USD/Unit) Forecast 2019-2025 Figure North America Help Desk Software Production Growth Rate Forecast 2019-2025 (K Units) Figure North America Help Desk Software Revenue Growth Rate Forecast 2019-2025 (Million USD) Figure Europe Help Desk Software Production Growth Rate Forecast 2019-2025 (K Units) Figure Europe Help Desk Software Revenue Growth Rate Forecast 2019-2025 (Million USD) Figure China Help Desk Software Production Growth Rate Forecast 2019-2025 (K Units) Figure China Help Desk Software Revenue Growth Rate Forecast 2019-2025 (Million USD) Figure Japan Help Desk Software Production Growth Rate Forecast 2019-2025 (K Units) Figure Japan Help Desk Software Revenue Growth Rate Forecast 2019-2025 (Million USD) Figure Southeast Asia Help Desk Software Production Growth Rate Forecast 2019-2025 (K Units) Figure Southeast Asia Help Desk Software Revenue Growth Rate Forecast 2019-2025 (Million USD) Figure India Help Desk Software Production Growth Rate Forecast 2019-2025 (K Units) Figure India Help Desk Software Revenue Growth Rate Forecast 2019-2025 (Million USD) Table Global Production (K Units) of Help Desk Software by Type (2019-2025) Table Global Consumption (K Units) of Help Desk Software by Application (2019-2025) Table Help Desk Software Distributors List Table Help Desk Software Customers List Table Market Key Trends Table Key Opportunities Table Market Key Drivers Table Key Challenges Table Key Influence Factors Table Research Programs/Design for This Report Figure Bottom-up and Top-down Approaches for This Report Figure Data Triangulation Table Key Data Information from Secondary Sources Table Key Data Information from Primary Sources

MindTouch Zendesk Zoho Desk TeamSupport Oracle Service Cloud Freshservice LiveAgent Jira Service Desk Front Salesforce Freshdesk Help Scout Brand Embassy LogMeln Rescue Service Desk Guru Lansweeper Issuetrak Cayzu Dixa QuestDesk Solutions