Table of Contents 1 Customer Success Platforms Market Overview 1.1 Product Overview and Scope of Customer Success Platforms 1.2 Classification of Customer Success Platforms by Types 1.2.1 Global Customer Success Platforms Revenue Comparison by Types (2019-2024) 1.2.2 Global Customer Success Platforms Revenue Market Share by Types in 2018 1.2.3 Solutions 1.2.4 Services 1.3 Global Customer Success Platforms Market by Application 1.3.1 Global Customer Success Platforms Market Size and Market Share Comparison by Applications (2014-2024) 1.3.2 Sales and Marketing Management 1.3.3 CEM 1.3.4 Risk and Compliance Management 1.4 Global Customer Success Platforms Market by Regions 1.4.1 Global Customer Success Platforms Market Size (Million USD) Comparison by Regions (2014-2024) 1.4.1 North America (USA, Canada and Mexico) Customer Success Platforms Status and Prospect (2014-2024) 1.4.2 Europe (Germany, France, UK, Russia and Italy) Customer Success Platforms Status and Prospect (2014-2024) 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Customer Success Platforms Status and Prospect (2014-2024) 1.4.4 South America (Brazil, Argentina, Colombia) Customer Success Platforms Status and Prospect (2014-2024) 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Customer Success Platforms Status and Prospect (2014-2024) 1.5 Global Market Size of Customer Success Platforms (2014-2024) 2 Company Profiles 2.1 ChurnZero 2.1.1 Business Overview 2.1.2 Customer Success Platforms Type and Applications 2.1.2.1 Product A 2.1.2.2 Product B 2.1.3 ChurnZero Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.2 Bolstra 2.2.1 Business Overview 2.2.2 Customer Success Platforms Type and Applications 2.2.2.1 Product A 2.2.2.2 Product B 2.2.3 Bolstra Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.3 Totango 2.3.1 Business Overview 2.3.2 Customer Success Platforms Type and Applications 2.3.2.1 Product A 2.3.2.2 Product B 2.3.3 Totango Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.4 Salesforce 2.4.1 Business Overview 2.4.2 Customer Success Platforms Type and Applications 2.4.2.1 Product A 2.4.2.2 Product B 2.4.3 Salesforce Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.5 Gainsight 2.5.1 Business Overview 2.5.2 Customer Success Platforms Type and Applications 2.5.2.1 Product A 2.5.2.2 Product B 2.5.3 Gainsight Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.6 Natero 2.6.1 Business Overview 2.6.2 Customer Success Platforms Type and Applications 2.6.2.1 Product A 2.6.2.2 Product B 2.6.3 Natero Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.7 Strikedeck 2.7.1 Business Overview 2.7.2 Customer Success Platforms Type and Applications 2.7.2.1 Product A 2.7.2.2 Product B 2.7.3 Strikedeck Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.8 Amity 2.8.1 Business Overview 2.8.2 Customer Success Platforms Type and Applications 2.8.2.1 Product A 2.8.2.2 Product B 2.8.3 Amity Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 2.9 Planhat 2.9.1 Business Overview 2.9.2 Customer Success Platforms Type and Applications 2.9.2.1 Product A 2.9.2.2 Product B 2.9.3 Planhat Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) 3 Global Customer Success Platforms Market Competition, by Players 3.1 Global Customer Success Platforms Revenue and Share by Players (2014-2019) 3.2 Market Concentration Rate 3.2.1 Top 5 Customer Success Platforms Players Market Share 3.2.2 Top 10 Customer Success Platforms Players Market Share 3.3 Market Competition Trend 4 Global Customer Success Platforms Market Size by Regions 4.1 Global Customer Success Platforms Revenue and Market Share by Regions 4.2 North America Customer Success Platforms Revenue and Growth Rate (2014-2019) 4.3 Europe Customer Success Platforms Revenue and Growth Rate (2014-2019) 4.4 Asia-Pacific Customer Success Platforms Revenue and Growth Rate (2014-2019) 4.5 South America Customer Success Platforms Revenue and Growth Rate (2014-2019) 4.6 Middle East and Africa Customer Success Platforms Revenue and Growth Rate (2014-2019) 5 North America Customer Success Platforms Revenue by Countries 5.1 North America Customer Success Platforms Revenue by Countries (2014-2019) 5.2 USA Customer Success Platforms Revenue and Growth Rate (2014-2019) 5.3 Canada Customer Success Platforms Revenue and Growth Rate (2014-2019) 5.4 Mexico Customer Success Platforms Revenue and Growth Rate (2014-2019) 6 Europe Customer Success Platforms Revenue by Countries 6.1 Europe Customer Success Platforms Revenue by Countries (2014-2019) 6.2 Germany Customer Success Platforms Revenue and Growth Rate (2014-2019) 6.3 UK Customer Success Platforms Revenue and Growth Rate (2014-2019) 6.4 France Customer Success Platforms Revenue and Growth Rate (2014-2019) 6.5 Russia Customer Success Platforms Revenue and Growth Rate (2014-2019) 6.6 Italy Customer Success Platforms Revenue and Growth Rate (2014-2019) 7 Asia-Pacific Customer Success Platforms Revenue by Countries 7.1 Asia-Pacific Customer Success Platforms Revenue by Countries (2014-2019) 7.2 China Customer Success Platforms Revenue and Growth Rate (2014-2019) 7.3 Japan Customer Success Platforms Revenue and Growth Rate (2014-2019) 7.4 Korea Customer Success Platforms Revenue and Growth Rate (2014-2019) 7.5 India Customer Success Platforms Revenue and Growth Rate (2014-2019) 7.6 Southeast Asia Customer Success Platforms Revenue and Growth Rate (2014-2019) 8 South America Customer Success Platforms Revenue by Countries 8.1 South America Customer Success Platforms Revenue by Countries (2014-2019) 8.2 Brazil Customer Success Platforms Revenue and Growth Rate (2014-2019) 8.3 Argentina Customer Success Platforms Revenue and Growth Rate (2014-2019) 8.4 Colombia Customer Success Platforms Revenue and Growth Rate (2014-2019) 9 Middle East and Africa Revenue Customer Success Platforms by Countries 9.1 Middle East and Africa Customer Success Platforms Revenue by Countries (2014-2019) 9.2 Saudi Arabia Customer Success Platforms Revenue and Growth Rate (2014-2019) 9.3 UAE Customer Success Platforms Revenue and Growth Rate (2014-2019) 9.4 Egypt Customer Success Platforms Revenue and Growth Rate (2014-2019) 9.5 Nigeria Customer Success Platforms Revenue and Growth Rate (2014-2019) 9.6 South Africa Customer Success Platforms Revenue and Growth Rate (2014-2019) 10 Global Customer Success Platforms Market Segment by Type 10.1 Global Customer Success Platforms Revenue and Market Share by Type (2014-2019) 10.2 Global Customer Success Platforms Market Forecast by Type (2019-2024) 10.3 Solutions Revenue Growth Rate (2014-2024) 10.4 Services Revenue Growth Rate (2014-2024) 11 Global Customer Success Platforms Market Segment by Application 11.1 Global Customer Success Platforms Revenue Market Share by Application (2014-2019) 11.2 Customer Success Platforms Market Forecast by Application (2019-2024) 11.3 Sales and Marketing Management Revenue Growth (2014-2019) 11.4 CEM Revenue Growth (2014-2019) 11.5 Risk and Compliance Management Revenue Growth (2014-2019) 12 Global Customer Success Platforms Market Size Forecast (2019-2024) 12.1 Global Customer Success Platforms Market Size Forecast (2019-2024) 12.2 Global Customer Success Platforms Market Forecast by Regions (2019-2024) 12.3 North America Customer Success Platforms Revenue Market Forecast (2019-2024) 12.4 Europe Customer Success Platforms Revenue Market Forecast (2019-2024) 12.5 Asia-Pacific Customer Success Platforms Revenue Market Forecast (2019-2024) 12.6 South America Customer Success Platforms Revenue Market Forecast (2019-2024) 12.7 Middle East and Africa Customer Success Platforms Revenue Market Forecast (2019-2024) 13 Research Findings and Conclusion 14 Appendix 14.1 Methodology 14.2 Data Source

List of Tables and Figures Figure Customer Success Platforms Picture Table Product Specifications of Customer Success Platforms Table Global Customer Success Platforms and Revenue (Million USD) Market Split by Product Type Figure Global Customer Success Platforms Revenue Market Share by Types in 2018 Figure Solutions Picture Figure Services Picture Table Global Customer Success Platforms Revenue (Million USD) by Application (2014-2024) Figure Customer Success Platforms Revenue Market Share by Applications in 2018 Figure Sales and Marketing Management Picture Figure CEM Picture Figure Risk and Compliance Management Picture Table Global Market Customer Success Platforms Revenue (Million USD) Comparison by Regions 2014-2024 Figure North America Customer Success Platforms Revenue (Million USD) and Growth Rate (2014-2024) Figure Europe Customer Success Platforms Revenue (Million USD) and Growth Rate (2014-2024) Figure Asia-Pacific Customer Success Platforms Revenue (Million USD) and Growth Rate (2014-2024) Figure South America Customer Success Platforms Revenue (Million USD) and Growth Rate (2014-2024) Figure Middle East and Africa Customer Success Platforms Revenue (Million USD) and Growth Rate (2014-2024) Figure Global Customer Success Platforms Revenue (Million USD) and Growth Rate (2014-2024) Table ChurnZero Basic Information, Manufacturing Base and Competitors Table ChurnZero Customer Success Platforms Type and Applications Table ChurnZero Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Bolstra Basic Information, Manufacturing Base and Competitors Table Bolstra Customer Success Platforms Type and Applications Table Bolstra Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Totango Basic Information, Manufacturing Base and Competitors Table Totango Customer Success Platforms Type and Applications Table Totango Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Salesforce Basic Information, Manufacturing Base and Competitors Table Salesforce Customer Success Platforms Type and Applications Table Salesforce Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Gainsight Basic Information, Manufacturing Base and Competitors Table Gainsight Customer Success Platforms Type and Applications Table Gainsight Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Natero Basic Information, Manufacturing Base and Competitors Table Natero Customer Success Platforms Type and Applications Table Natero Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Strikedeck Basic Information, Manufacturing Base and Competitors Table Strikedeck Customer Success Platforms Type and Applications Table Strikedeck Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Amity Basic Information, Manufacturing Base and Competitors Table Amity Customer Success Platforms Type and Applications Table Amity Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Planhat Basic Information, Manufacturing Base and Competitors Table Planhat Customer Success Platforms Type and Applications Table Planhat Customer Success Platforms Revenue, Gross Margin and Market Share (2017-2018) Table Global Customer Success Platforms Revenue (Million USD) by Players (2014-2019) Table Global Customer Success Platforms Revenue Share by Players (2014-2019) Figure Global Customer Success Platforms Revenue Share by Players in 2017 Figure Global Customer Success Platforms Revenue Share by Players in 2018 Figure Global Top 5 Players Customer Success Platforms Revenue Market Share in 2018 Figure Global Top 10 Players Customer Success Platforms Revenue Market Share in 2018 Figure Global Customer Success Platforms Revenue (Million USD) and Growth Rate (%) (2014-2019) Table Global Customer Success Platforms Revenue (Million USD) by Regions (2014-2019) Table Global Customer Success Platforms Revenue Market Share by Regions (2014-2019) Figure Global Customer Success Platforms Revenue Market Share by Regions (2014-2019) Figure Global Customer Success Platforms Revenue Market Share by Regions in 2018 Figure North America Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Europe Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Asia-Pacific Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure South America Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Middle East and Africa Customer Success Platforms Revenue and Growth Rate (2014-2019) Table North America Customer Success Platforms Revenue by Countries (2014-2019) Table North America Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure North America Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure North America Customer Success Platforms Revenue Market Share by Countries in 2018 Figure USA Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Canada Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Mexico Customer Success Platforms Revenue and Growth Rate (2014-2019) Table Europe Customer Success Platforms Revenue (Million USD) by Countries (2014-2019) Figure Europe Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure Europe Customer Success Platforms Revenue Market Share by Countries in 2018 Figure Germany Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure UK Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure France Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Russia Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Italy Customer Success Platforms Revenue and Growth Rate (2014-2019) Table Asia-Pacific Customer Success Platforms Revenue (Million USD) by Countries (2014-2019) Figure Asia-Pacific Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure Asia-Pacific Customer Success Platforms Revenue Market Share by Countries in 2018 Figure China Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Japan Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Korea Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure India Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Southeast Asia Customer Success Platforms Revenue and Growth Rate (2014-2019) Table South America Customer Success Platforms Revenue by Countries (2014-2019) Table South America Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure South America Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure South America Customer Success Platforms Revenue Market Share by Countries in 2018 Figure Brazil Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Argentina Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Colombia Customer Success Platforms Revenue and Growth Rate (2014-2019) Table Middle East and Africa Customer Success Platforms Revenue (Million USD) by Countries (2014-2019) Table Middle East and Africa Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa Customer Success Platforms Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa Customer Success Platforms Revenue Market Share by Countries in 2018 Figure Saudi Arabia Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure UAE Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Egypt Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure Nigeria Customer Success Platforms Revenue and Growth Rate (2014-2019) Figure South Africa Customer Success Platforms Revenue and Growth Rate (2014-2019) Table Global Customer Success Platforms Revenue (Million USD) by Type (2014-2019) Table Global Customer Success Platforms Revenue Share by Type (2014-2019) Figure Global Customer Success Platforms Revenue Share by Type (2014-2019) Figure Global Customer Success Platforms Revenue Share by Type in 2018 Table Global Customer Success Platforms Revenue Forecast by Type (2019-2024) Figure Global Customer Success Platforms Market Share Forecast by Type (2019-2024) Figure Global Solutions Revenue Growth Rate (2014-2019) Figure Global Services Revenue Growth Rate (2014-2019) Table Global Customer Success Platforms Revenue by Application (2014-2019) Table Global Customer Success Platforms Revenue Share by Application (2014-2019) Figure Global Customer Success Platforms Revenue Share by Application (2014-2019) Figure Global Customer Success Platforms Revenue Share by Application in 2018 Table Global Customer Success Platforms Revenue Forecast by Application (2019-2024) Figure Global Customer Success Platforms Market Share Forecast by Application (2019-2024) Figure Global Sales and Marketing Management Revenue Growth Rate (2014-2019) Figure Global CEM Revenue Growth Rate (2014-2019) Figure Global Risk and Compliance Management Revenue Growth Rate (2014-2019) Figure Global Customer Success Platforms Revenue (Million USD) and Growth Rate Forecast (2019-2024) Table Global Customer Success Platforms Revenue (Million USD) Forecast by Regions (2019-2024) Figure Global Customer Success Platforms Revenue Market Share Forecast by Regions (2019-2024) Figure North America Customer Success Platforms Revenue Market Forecast (2019-2024) Figure Europe Customer Success Platforms Revenue Market Forecast (2019-2024) Figure Asia-Pacific Customer Success Platforms Revenue Market Forecast (2019-2024) Figure South America Customer Success Platforms Revenue Market Forecast (2019-2024) Figure Middle East and Africa Customer Success Platforms Revenue Market Forecast (2019-2024)

ChurnZero Bolstra Totango Salesforce Gainsight Natero Strikedeck Amity Planhat