Table of Contents 1 Customer Communications Management (CCM) Software Market Overview 1.1 Product Overview and Scope of Customer Communications Management (CCM) Software 1.2 Classification of Customer Communications Management (CCM) Software by Types 1.2.1 Global Customer Communications Management (CCM) Software Revenue Comparison by Types (2019-2024) 1.2.2 Global Customer Communications Management (CCM) Software Revenue Market Share by Types in 2018 1.2.3 Cloud-Based 1.2.4 On-Premises 1.3 Global Customer Communications Management (CCM) Software Market by Application 1.3.1 Global Customer Communications Management (CCM) Software Market Size and Market Share Comparison by Applications (2014-2024) 1.3.2 Large Enterprises(1000+ Users) 1.3.3 Medium-Sized Enterprise(499-1000 Users) 1.3.4 Small Enterprises(1-499 Users) 1.4 Global Customer Communications Management (CCM) Software Market by Regions 1.4.1 Global Customer Communications Management (CCM) Software Market Size (Million USD) Comparison by Regions (2014-2024) 1.4.1 North America (USA, Canada and Mexico) Customer Communications Management (CCM) Software Status and Prospect (2014-2024) 1.4.2 Europe (Germany, France, UK, Russia and Italy) Customer Communications Management (CCM) Software Status and Prospect (2014-2024) 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) Customer Communications Management (CCM) Software Status and Prospect (2014-2024) 1.4.4 South America (Brazil, Argentina, Colombia) Customer Communications Management (CCM) Software Status and Prospect (2014-2024) 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) Customer Communications Management (CCM) Software Status and Prospect (2014-2024) 1.5 Global Market Size of Customer Communications Management (CCM) Software (2014-2024) 2 Company Profiles 2.1 OpenText 2.1.1 Business Overview 2.1.2 Customer Communications Management (CCM) Software Type and Applications 2.1.2.1 Product A 2.1.2.2 Product B 2.1.3 OpenText Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.2 Smart Communications 2.2.1 Business Overview 2.2.2 Customer Communications Management (CCM) Software Type and Applications 2.2.2.1 Product A 2.2.2.2 Product B 2.2.3 Smart Communications Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.3 Messagepoint 2.3.1 Business Overview 2.3.2 Customer Communications Management (CCM) Software Type and Applications 2.3.2.1 Product A 2.3.2.2 Product B 2.3.3 Messagepoint Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.4 Elixir Technologies 2.4.1 Business Overview 2.4.2 Customer Communications Management (CCM) Software Type and Applications 2.4.2.1 Product A 2.4.2.2 Product B 2.4.3 Elixir Technologies Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.5 Quadient 2.5.1 Business Overview 2.5.2 Customer Communications Management (CCM) Software Type and Applications 2.5.2.1 Product A 2.5.2.2 Product B 2.5.3 Quadient Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.6 HP Inc 2.6.1 Business Overview 2.6.2 Customer Communications Management (CCM) Software Type and Applications 2.6.2.1 Product A 2.6.2.2 Product B 2.6.3 HP Inc Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.7 Lexmark 2.7.1 Business Overview 2.7.2 Customer Communications Management (CCM) Software Type and Applications 2.7.2.1 Product A 2.7.2.2 Product B 2.7.3 Lexmark Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.8 Isis Papyrus 2.8.1 Business Overview 2.8.2 Customer Communications Management (CCM) Software Type and Applications 2.8.2.1 Product A 2.8.2.2 Product B 2.8.3 Isis Papyrus Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.9 Objectif Lune 2.9.1 Business Overview 2.9.2 Customer Communications Management (CCM) Software Type and Applications 2.9.2.1 Product A 2.9.2.2 Product B 2.9.3 Objectif Lune Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.10 Adobe 2.10.1 Business Overview 2.10.2 Customer Communications Management (CCM) Software Type and Applications 2.10.2.1 Product A 2.10.2.2 Product B 2.10.3 Adobe Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.11 Striata 2.11.1 Business Overview 2.11.2 Customer Communications Management (CCM) Software Type and Applications 2.11.2.1 Product A 2.11.2.2 Product B 2.11.3 Striata Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.12 Inventive designers 2.12.1 Business Overview 2.12.2 Customer Communications Management (CCM) Software Type and Applications 2.12.2.1 Product A 2.12.2.2 Product B 2.12.3 Inventive designers Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 2.13 Xerox 2.13.1 Business Overview 2.13.2 Customer Communications Management (CCM) Software Type and Applications 2.13.2.1 Product A 2.13.2.2 Product B 2.13.3 Xerox Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) 3 Global Customer Communications Management (CCM) Software Market Competition, by Players 3.1 Global Customer Communications Management (CCM) Software Revenue and Share by Players (2014-2019) 3.2 Market Concentration Rate 3.2.1 Top 5 Customer Communications Management (CCM) Software Players Market Share 3.2.2 Top 10 Customer Communications Management (CCM) Software Players Market Share 3.3 Market Competition Trend 4 Global Customer Communications Management (CCM) Software Market Size by Regions 4.1 Global Customer Communications Management (CCM) Software Revenue and Market Share by Regions 4.2 North America Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 4.3 Europe Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 4.4 Asia-Pacific Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 4.5 South America Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 4.6 Middle East and Africa Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 5 North America Customer Communications Management (CCM) Software Revenue by Countries 5.1 North America Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) 5.2 USA Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 5.3 Canada Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 5.4 Mexico Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 6 Europe Customer Communications Management (CCM) Software Revenue by Countries 6.1 Europe Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) 6.2 Germany Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 6.3 UK Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 6.4 France Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 6.5 Russia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 6.6 Italy Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 7 Asia-Pacific Customer Communications Management (CCM) Software Revenue by Countries 7.1 Asia-Pacific Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) 7.2 China Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 7.3 Japan Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 7.4 Korea Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 7.5 India Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 7.6 Southeast Asia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 8 South America Customer Communications Management (CCM) Software Revenue by Countries 8.1 South America Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) 8.2 Brazil Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 8.3 Argentina Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 8.4 Colombia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 9 Middle East and Africa Revenue Customer Communications Management (CCM) Software by Countries 9.1 Middle East and Africa Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) 9.2 Saudi Arabia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 9.3 UAE Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 9.4 Egypt Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 9.5 Nigeria Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 9.6 South Africa Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) 10 Global Customer Communications Management (CCM) Software Market Segment by Type 10.1 Global Customer Communications Management (CCM) Software Revenue and Market Share by Type (2014-2019) 10.2 Global Customer Communications Management (CCM) Software Market Forecast by Type (2019-2024) 10.3 Cloud-Based Revenue Growth Rate (2014-2024) 10.4 On-Premises Revenue Growth Rate (2014-2024) 11 Global Customer Communications Management (CCM) Software Market Segment by Application 11.1 Global Customer Communications Management (CCM) Software Revenue Market Share by Application (2014-2019) 11.2 Customer Communications Management (CCM) Software Market Forecast by Application (2019-2024) 11.3 Large Enterprises(1000+ Users) Revenue Growth (2014-2019) 11.4 Medium-Sized Enterprise(499-1000 Users) Revenue Growth (2014-2019) 11.5 Small Enterprises(1-499 Users) Revenue Growth (2014-2019) 12 Global Customer Communications Management (CCM) Software Market Size Forecast (2019-2024) 12.1 Global Customer Communications Management (CCM) Software Market Size Forecast (2019-2024) 12.2 Global Customer Communications Management (CCM) Software Market Forecast by Regions (2019-2024) 12.3 North America Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) 12.4 Europe Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) 12.5 Asia-Pacific Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) 12.6 South America Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) 12.7 Middle East and Africa Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) 13 Research Findings and Conclusion 14 Appendix 14.1 Methodology 14.2 Data Source

List of Tables and Figures Figure Customer Communications Management (CCM) Software Picture Table Product Specifications of Customer Communications Management (CCM) Software Table Global Customer Communications Management (CCM) Software and Revenue (Million USD) Market Split by Product Type Figure Global Customer Communications Management (CCM) Software Revenue Market Share by Types in 2018 Figure Cloud-Based Picture Figure On-Premises Picture Table Global Customer Communications Management (CCM) Software Revenue (Million USD) by Application (2014-2024) Figure Customer Communications Management (CCM) Software Revenue Market Share by Applications in 2018 Figure Large Enterprises(1000+ Users) Picture Figure Medium-Sized Enterprise(499-1000 Users) Picture Figure Small Enterprises(1-499 Users) Picture Table Global Market Customer Communications Management (CCM) Software Revenue (Million USD) Comparison by Regions 2014-2024 Figure North America Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (2014-2024) Figure Europe Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (2014-2024) Figure Asia-Pacific Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (2014-2024) Figure South America Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (2014-2024) Figure Middle East and Africa Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (2014-2024) Figure Global Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (2014-2024) Table OpenText Basic Information, Manufacturing Base and Competitors Table OpenText Customer Communications Management (CCM) Software Type and Applications Table OpenText Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Smart Communications Basic Information, Manufacturing Base and Competitors Table Smart Communications Customer Communications Management (CCM) Software Type and Applications Table Smart Communications Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Messagepoint Basic Information, Manufacturing Base and Competitors Table Messagepoint Customer Communications Management (CCM) Software Type and Applications Table Messagepoint Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Elixir Technologies Basic Information, Manufacturing Base and Competitors Table Elixir Technologies Customer Communications Management (CCM) Software Type and Applications Table Elixir Technologies Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Quadient Basic Information, Manufacturing Base and Competitors Table Quadient Customer Communications Management (CCM) Software Type and Applications Table Quadient Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table HP Inc Basic Information, Manufacturing Base and Competitors Table HP Inc Customer Communications Management (CCM) Software Type and Applications Table HP Inc Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Lexmark Basic Information, Manufacturing Base and Competitors Table Lexmark Customer Communications Management (CCM) Software Type and Applications Table Lexmark Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Isis Papyrus Basic Information, Manufacturing Base and Competitors Table Isis Papyrus Customer Communications Management (CCM) Software Type and Applications Table Isis Papyrus Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Objectif Lune Basic Information, Manufacturing Base and Competitors Table Objectif Lune Customer Communications Management (CCM) Software Type and Applications Table Objectif Lune Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Adobe Basic Information, Manufacturing Base and Competitors Table Adobe Customer Communications Management (CCM) Software Type and Applications Table Adobe Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Striata Basic Information, Manufacturing Base and Competitors Table Striata Customer Communications Management (CCM) Software Type and Applications Table Striata Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Inventive designers Basic Information, Manufacturing Base and Competitors Table Inventive designers Customer Communications Management (CCM) Software Type and Applications Table Inventive designers Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Xerox Basic Information, Manufacturing Base and Competitors Table Xerox Customer Communications Management (CCM) Software Type and Applications Table Xerox Customer Communications Management (CCM) Software Revenue, Gross Margin and Market Share (2017-2018) Table Global Customer Communications Management (CCM) Software Revenue (Million USD) by Players (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue Share by Players (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Share by Players in 2017 Figure Global Customer Communications Management (CCM) Software Revenue Share by Players in 2018 Figure Global Top 5 Players Customer Communications Management (CCM) Software Revenue Market Share in 2018 Figure Global Top 10 Players Customer Communications Management (CCM) Software Revenue Market Share in 2018 Figure Global Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate (%) (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue (Million USD) by Regions (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue Market Share by Regions (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Market Share by Regions (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Market Share by Regions in 2018 Figure North America Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Europe Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Asia-Pacific Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure South America Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Middle East and Africa Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Table North America Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) Table North America Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure North America Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure North America Customer Communications Management (CCM) Software Revenue Market Share by Countries in 2018 Figure USA Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Canada Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Mexico Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Table Europe Customer Communications Management (CCM) Software Revenue (Million USD) by Countries (2014-2019) Figure Europe Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure Europe Customer Communications Management (CCM) Software Revenue Market Share by Countries in 2018 Figure Germany Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure UK Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure France Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Russia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Italy Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Table Asia-Pacific Customer Communications Management (CCM) Software Revenue (Million USD) by Countries (2014-2019) Figure Asia-Pacific Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure Asia-Pacific Customer Communications Management (CCM) Software Revenue Market Share by Countries in 2018 Figure China Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Japan Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Korea Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure India Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Southeast Asia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Table South America Customer Communications Management (CCM) Software Revenue by Countries (2014-2019) Table South America Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure South America Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure South America Customer Communications Management (CCM) Software Revenue Market Share by Countries in 2018 Figure Brazil Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Argentina Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Colombia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Table Middle East and Africa Customer Communications Management (CCM) Software Revenue (Million USD) by Countries (2014-2019) Table Middle East and Africa Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa Customer Communications Management (CCM) Software Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa Customer Communications Management (CCM) Software Revenue Market Share by Countries in 2018 Figure Saudi Arabia Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure UAE Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Egypt Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure Nigeria Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Figure South Africa Customer Communications Management (CCM) Software Revenue and Growth Rate (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue (Million USD) by Type (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue Share by Type (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Share by Type (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Share by Type in 2018 Table Global Customer Communications Management (CCM) Software Revenue Forecast by Type (2019-2024) Figure Global Customer Communications Management (CCM) Software Market Share Forecast by Type (2019-2024) Figure Global Cloud-Based Revenue Growth Rate (2014-2019) Figure Global On-Premises Revenue Growth Rate (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue by Application (2014-2019) Table Global Customer Communications Management (CCM) Software Revenue Share by Application (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Share by Application (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue Share by Application in 2018 Table Global Customer Communications Management (CCM) Software Revenue Forecast by Application (2019-2024) Figure Global Customer Communications Management (CCM) Software Market Share Forecast by Application (2019-2024) Figure Global Large Enterprises(1000+ Users) Revenue Growth Rate (2014-2019) Figure Global Medium-Sized Enterprise(499-1000 Users) Revenue Growth Rate (2014-2019) Figure Global Small Enterprises(1-499 Users) Revenue Growth Rate (2014-2019) Figure Global Customer Communications Management (CCM) Software Revenue (Million USD) and Growth Rate Forecast (2019-2024) Table Global Customer Communications Management (CCM) Software Revenue (Million USD) Forecast by Regions (2019-2024) Figure Global Customer Communications Management (CCM) Software Revenue Market Share Forecast by Regions (2019-2024) Figure North America Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) Figure Europe Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) Figure Asia-Pacific Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) Figure South America Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024) Figure Middle East and Africa Customer Communications Management (CCM) Software Revenue Market Forecast (2019-2024)

OpenText Smart Communications Messagepoint Elixir Technologies Quadient HP Inc Lexmark Isis Papyrus Objectif Lune Adobe Striata Inventive designers Xerox