Table of Content 1 Industry Overview 1.1 Contact Center Industry 1.1.1 Overview 1.1.2 Products of Major Companies 1.2 Market Segment 1.2.1 Industry Chain 1.2.2 Consumer Distribution 1.3 Price & Cost Overview 2 Contact Center Market by Type 2.1 By Type 2.1.1 On-Premise Type 2.1.2 Cloud-based Type 2.2 Market Size by Type 2.3 Market Forecast by Type 3 Global Market Demand 3.1 Segment Overview 3.1.1 Telecommunication 3.1.2 BFSI 3.1.3 Government and Public Sector 3.1.4 Healthcare and Life Sciences 3.1.5 Retail and Consumer Goods 3.1.6 Others 3.2 Market Size by Demand 3.3 Market Forecast by Demand 4 Major Region Market 4.1 Global Market Overview 4.1.1 Market Size & Growth 4.1.2 Market Forecast 4.2 Major Region 4.2.1 Market Size & Growth 4.2.2 Market Forecast 5 Major Companies List 5.1 Teleperformance (Company Profile, Sales Data etc.) 5.2 Alorica (Company Profile, Sales Data etc.) 5.3 Convergys (Company Profile, Sales Data etc.) 5.4 Atento S.A (Company Profile, Sales Data etc.) 5.5 Sykes Enterprises (Company Profile, Sales Data etc.) 5.6 Arvato (Company Profile, Sales Data etc.) 5.7 Serco Group (Company Profile, Sales Data etc.) 5.8 Acticall (Sitel) (Company Profile, Sales Data etc.) 5.9 Transcom (Company Profile, Sales Data etc.) 5.10 TeleTech (Company Profile, Sales Data etc.) 5.11 Concentrix (SYNNEX) (Company Profile, Sales Data etc.) 5.12 HKT Teleservices (Company Profile, Sales Data etc.) 5.13 Comdata Group (Company Profile, Sales Data etc.) 6 Conclusion

List of Table Table Global Contact Center Market 2016-2019, by Type, in USD Million Table Global Contact Center Market Forecast 2020-2026, by Type, in USD Million Table Global Contact Center Demand 2016-2019, in USD Million Table Global Contact Center Demand Forecast 2020-2026, in USD Million Table Global Contact Center Market Size & Growth 2016-2019, in USD Million Table Global Contact Center Market Forecast 2020-2026, in USD Million Table Global Contact Center Market Forecast 2020-2026, by Region, in USD Million Table Teleperformance Overview List Table Contact Center Business Operation of Teleperformance (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Teleperformance Overview List Table Contact Center Business Operation of Teleperformance (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Alorica Overview List Table Contact Center Business Operation of Alorica (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Convergys Overview List Table Contact Center Business Operation of Convergys (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Atento S.A Overview List Table Contact Center Business Operation of Atento S.A (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Sykes Enterprises Overview List Table Contact Center Business Operation of Sykes Enterprises (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Arvato Overview List Table Contact Center Business Operation of Arvato (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Serco Group Overview List Table Contact Center Business Operation of Serco Group (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Acticall (Sitel) Overview List Table Contact Center Business Operation of Acticall (Sitel) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Transcom Overview List Table Contact Center Business Operation of Transcom (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table TeleTech Overview List Table Contact Center Business Operation of TeleTech (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Concentrix (SYNNEX) Overview List Table Contact Center Business Operation of Concentrix (SYNNEX) (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table HKT Teleservices Overview List Table Contact Center Business Operation of HKT Teleservices (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) Table Comdata Group Overview List Table Contact Center Business Operation of Comdata Group (Sales Revenue, Sales Volume, Price, Cost, Gross Margin) List of Figure Figure Global Contact Center Market Growth 2016-2019, by Type, in USD Million