Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered 1.4 Market Analysis by Type 1.4.1 Global Customer Relationship Management Analytics Market Size Growth Rate by Type (2014-2025) 1.4.2 Software 1.4.3 Services 1.5 Market by Application 1.5.1 Global Customer Relationship Management Analytics Market Share by Application (2019-2025) 1.5.2 Healthcare 1.5.3 Energy and Utilities 1.5.4 Media and Entertainment 1.5.5 Retail and E-Consumer 1.5.6 Banking, Financial Services, and Insurance 1.5.7 Information Technology and Telecommunications 1.5.8 Other 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends 2.1 Customer Relationship Management Analytics Market Size 2.2 Customer Relationship Management Analytics Growth Trends by Regions 2.2.1 Customer Relationship Management Analytics Market Size by Regions (2019-2025) 2.2.2 Customer Relationship Management Analytics Market Share by Regions (2014-2019) 2.3 Industry Trends 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Challenges 2.3.4 Porter’s Five Forces Analysis 3 Market Share by Key Players 3.1 Customer Relationship Management Analytics Market Size by by Players 3.1.1 Global Customer Relationship Management Analytics Revenue by by Players (2014-2019) 3.1.2 Global Customer Relationship Management Analytics Revenue Market Share by by Players (2014-2019) 3.1.3 Global Customer Relationship Management Analytics Market Concentration Ratio (CR5 and HHI) 3.2 Customer Relationship Management Analytics Key Players Head office and Area Served 3.3 Key Players Customer Relationship Management Analytics Product/Solution/Service 3.4 Date of Enter into Customer Relationship Management Analytics Market 3.5 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type and Application 4.1 Global Customer Relationship Management Analytics Market Size by Type (2014-2019) 4.2 Global Customer Relationship Management Analytics Market Size by Application (2014-2019) 5 North America 5.1 North America Customer Relationship Management Analytics Market Size (2014-2019) 5.2 Customer Relationship Management Analytics Key Players in North America 5.3 North America Customer Relationship Management Analytics Market Size by Type 5.4 North America Customer Relationship Management Analytics Market Size by Application 6 Europe 6.1 Europe Customer Relationship Management Analytics Market Size (2014-2019) 6.2 Customer Relationship Management Analytics Key Players in Europe 6.3 Europe Customer Relationship Management Analytics Market Size by Type 6.4 Europe Customer Relationship Management Analytics Market Size by Application 7 China 7.1 China Customer Relationship Management Analytics Market Size (2014-2019) 7.2 Customer Relationship Management Analytics Key Players in China 7.3 China Customer Relationship Management Analytics Market Size by Type 7.4 China Customer Relationship Management Analytics Market Size by Application 8 Japan 8.1 Japan Customer Relationship Management Analytics Market Size (2014-2019) 8.2 Customer Relationship Management Analytics Key Players in Japan 8.3 Japan Customer Relationship Management Analytics Market Size by Type 8.4 Japan Customer Relationship Management Analytics Market Size by Application 9 Southeast Asia 9.1 Southeast Asia Customer Relationship Management Analytics Market Size (2014-2019) 9.2 Customer Relationship Management Analytics Key Players in Southeast Asia 9.3 Southeast Asia Customer Relationship Management Analytics Market Size by Type 9.4 Southeast Asia Customer Relationship Management Analytics Market Size by Application 10 India 10.1 India Customer Relationship Management Analytics Market Size (2014-2019) 10.2 Customer Relationship Management Analytics Key Players in India 10.3 India Customer Relationship Management Analytics Market Size by Type 10.4 India Customer Relationship Management Analytics Market Size by Application 11 Central & South America 11.1 Central & South America Customer Relationship Management Analytics Market Size (2014-2019) 11.2 Customer Relationship Management Analytics Key Players in Central & South America 11.3 Central & South America Customer Relationship Management Analytics Market Size by Type 11.4 Central & South America Customer Relationship Management Analytics Market Size by Application 12 International Players Profiles 12.1 SAP SE 12.1.1 SAP SE Company Details 12.1.2 Company Description and Business Overview 12.1.3 Customer Relationship Management Analytics Introduction 12.1.4 SAP SE Revenue in Customer Relationship Management Analytics Business (2014-2019)) 12.1.5 SAP SE Recent Development 12.2 Infor, Inc. 12.2.1 Infor, Inc. Company Details 12.2.2 Company Description and Business Overview 12.2.3 Customer Relationship Management Analytics Introduction 12.2.4 Infor, Inc. Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.2.5 Infor, Inc. Recent Development 12.3 Accenture PLC 12.3.1 Accenture PLC Company Details 12.3.2 Company Description and Business Overview 12.3.3 Customer Relationship Management Analytics Introduction 12.3.4 Accenture PLC Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.3.5 Accenture PLC Recent Development 12.4 SAS Institute, Inc. 12.4.1 SAS Institute, Inc. Company Details 12.4.2 Company Description and Business Overview 12.4.3 Customer Relationship Management Analytics Introduction 12.4.4 SAS Institute, Inc. Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.4.5 SAS Institute, Inc. Recent Development 12.5 Oracle Corporation 12.5.1 Oracle Corporation Company Details 12.5.2 Company Description and Business Overview 12.5.3 Customer Relationship Management Analytics Introduction 12.5.4 Oracle Corporation Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.5.5 Oracle Corporation Recent Development 12.6 Microsoft Corporation 12.6.1 Microsoft Corporation Company Details 12.6.2 Company Description and Business Overview 12.6.3 Customer Relationship Management Analytics Introduction 12.6.4 Microsoft Corporation Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.6.5 Microsoft Corporation Recent Development 12.7 Teradata Corporation 12.7.1 Teradata Corporation Company Details 12.7.2 Company Description and Business Overview 12.7.3 Customer Relationship Management Analytics Introduction 12.7.4 Teradata Corporation Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.7.5 Teradata Corporation Recent Development 12.8 Angoss Software Corporation 12.8.1 Angoss Software Corporation Company Details 12.8.2 Company Description and Business Overview 12.8.3 Customer Relationship Management Analytics Introduction 12.8.4 Angoss Software Corporation Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.8.5 Angoss Software Corporation Recent Development 12.9 International Business Machines Corporation (IBM) 12.9.1 International Business Machines Corporation (IBM) Company Details 12.9.2 Company Description and Business Overview 12.9.3 Customer Relationship Management Analytics Introduction 12.9.4 International Business Machines Corporation (IBM) Revenue in Customer Relationship Management Analytics Business (2014-2019) 12.9.5 International Business Machines Corporation (IBM) Recent Development 13 Market Forecast 2019-2025 13.1 Market Size Forecast by Product (2019-2025) 13.2 Market Size Forecast by Application (2019-2025) 13.3 Market Size Forecast by Regions 13.4 North America 13.5 Europe 13.6 China 13.7 Japan 13.8 Southeast Asia 13.9 India 13.10 Central & South America 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.1.1 Research Programs/Design 15.1.1.2 Market Size Estimation 15.1.1.3 Market Breakdown and Data Triangulation 15.1.2 Data Source 15.1.2.1 Secondary Sources 15.1.2.2 Primary Sources 15.2 Disclaimer 15.3 Author Details

List of Tables and Figures Table Customer Relationship Management Analytics Key Market Segments Table Key Players Customer Relationship Management Analytics Covered Table Global Customer Relationship Management Analytics Market Size Growth Rate by Type 2018-2025 (Million US$) Figuer Software Figures Table Key Players of Software Figuer Services Figures Table Key Players of Services Table Global Customer Relationship Management Analytics Market Size Growth by Application 2019-2025 (Million US$) Figure Global Customer Relationship Management Analytics Market Share by Application in 2018 & 2025 Figure Healthcare Case Studies Figure Energy and Utilities Case Studies Figure Media and Entertainment Case Studies Figure Retail and E-Consumer Case Studies Figure Banking, Financial Services, and Insurance Case Studies Figure Information Technology and Telecommunications Case Studies Figure Other Case Studies Figure Customer Relationship Management Analytics Report Years Considered Figure Global Customer Relationship Management Analytics Market Size and Growth Rate 2014-2025 (Million US$) Table Global Customer Relationship Management Analytics Market Size by Regions 2019-2025 (Million US$) Table Global Customer Relationship Management Analytics Market Size by Regions 2019-2025 (Million US$) Table Global Customer Relationship Management Analytics Market Share by Regions 2014-2019 Figure Global Customer Relationship Management Analytics Market Share by Regions 2014-2019 Figure Global Customer Relationship Management Analytics Market Share by Regions in 2018 Table Market Top Trends Table Key Drivers: Impact Analysis (2019-2025) Table Key Challenges Figure PORTER'S FIVE FORCES ANALYSIS Table Global Customer Relationship Management Analytics Revenue by by Players (2014-2019) (Million US$) Table Global Customer Relationship Management Analytics Market Share by by Players (2014-2019) Figure Global Customer Relationship Management Analytics Market Share by by Players in 2018 Table Global Customer Relationship Management Analytics by Players Market Concentration Ratio (CR5 and HHI) Table Key Players Head office and Area Served Table Key Players Customer Relationship Management Analytics Product/Solution/Service Table Date of Enter into Customer Relationship Management Analytics Market Table Mergers & Acquisitions, Expansion Plans Table Global Customer Relationship Management Analytics Market Size by Type (2014-2019) (Million US$) Table Global Customer Relationship Management Analytics Market Size Share by Type (2014-2019) Figure Global Customer Relationship Management Analytics Market Size Market Share by Type (2014-2019) Table Global Customer Relationship Management Analytics Market Size by Application (2014-2019) (Million US$) Table Global Customer Relationship Management Analytics Market Size Share by Application (2014-2019) Figure Global Customer Relationship Management Analytics Market Size Market Share by Application (2014-2019) Figure Global Customer Relationship Management Analytics Revenue Market Share by Application in 2018 Figure North America Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table North America Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table North America Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table North America Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table North America Customer Relationship Management Analytics Market Share by Type 2014-2019 Table North America Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table North America Customer Relationship Management Analytics Market Share by Application 2014-2019 Figure Europe Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table Europe Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table Europe Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table Europe Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table Europe Customer Relationship Management Analytics Market Share by Type 2014-2019 Table Europe Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table Europe Customer Relationship Management Analytics Market Share by Application 2014-2019 Figure China Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table China Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table China Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table China Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table China Customer Relationship Management Analytics Market Share by Type 2014-2019 Table China Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table China Customer Relationship Management Analytics Market Share by Application 2014-2019 Figure Japan Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table Japan Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table Japan Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table Japan Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table Japan Customer Relationship Management Analytics Market Share by Type 2014-2019 Table Japan Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table Japan Customer Relationship Management Analytics Market Share by Application 2014-2019 Figure Southeast Asia Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table Southeast Asia Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table Southeast Asia Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table Southeast Asia Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table Southeast Asia Customer Relationship Management Analytics Market Share by Type 2014-2019 Table Southeast Asia Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table Southeast Asia Customer Relationship Management Analytics Market Share by Application 2014-2019 Figure India Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table India Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table India Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table India Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table India Customer Relationship Management Analytics Market Share by Type 2014-2019 Table India Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table India Customer Relationship Management Analytics Market Share by Application 2014-2019 Figure Central & South America Customer Relationship Management Analytics Market Size 2014-2019 (Million US$) Table Central & South America Key Players Customer Relationship Management Analytics Revenue (2018-2019) (Million US$) Table Central & South America Key Players Customer Relationship Management Analytics Market Share (2018-2019) Table Central & South America Customer Relationship Management Analytics Market Size by Type 2014-2019 (Million US$) Table Central & South America Customer Relationship Management Analytics Market Share by Type 2014-2019 Table Central & South America Customer Relationship Management Analytics Market Size by Application 2014-2019 (Million US$) Table Central & South America Customer Relationship Management Analytics Market Share by Application 2014-2019 Table SAP SE Company Details Table SAP SE Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure SAP SE Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table SAP SE Recent Development Table Infor, Inc. Company Details Table Infor, Inc. Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure Infor, Inc. Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table Infor, Inc. Recent Development Table Accenture PLC Company Details Table Accenture PLC Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure Accenture PLC Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table Accenture PLC Recent Development Table SAS Institute, Inc. Company Details Table SAS Institute, Inc. Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure SAS Institute, Inc. Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table SAS Institute, Inc. Recent Development Table Oracle Corporation Company Details Table Oracle Corporation Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure Oracle Corporation Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table Oracle Corporation Recent Development Table Microsoft Corporation Company Details Table Microsoft Corporation Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure Microsoft Corporation Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table Microsoft Corporation Recent Development Table Teradata Corporation Company Details Table Teradata Corporation Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure Teradata Corporation Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table Teradata Corporation Recent Development Table Angoss Software Corporation Company Details Table Angoss Software Corporation Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure Angoss Software Corporation Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table Angoss Software Corporation Recent Development Table International Business Machines Corporation (IBM) Company Details Table International Business Machines Corporation (IBM) Revenue in Customer Relationship Management Analytics Business 2014-2019 (Million US$) Figure International Business Machines Corporation (IBM) Revenue Growth Rate in Customer Relationship Management Analytics Business (2014-2019) Table International Business Machines Corporation (IBM) Recent Development Table Global Customer Relationship Management Analytics Market Size by Regions (Million US$) 2019-2025 Figure Global Customer Relationship Management Analytics Market Size Share by Regions (2019-2025) Figure Global Customer Relationship Management Analytics Market Size Share by Regions in 2025 Figure North America Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Figure Europe Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Figure China Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Figure Japan Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Figure Southeast Asia Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Figure India Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Figure Central & South America Customer Relationship Management Analytics Market Size Forecast (2019-2025)(Million USD) Table Global Customer Relationship Management Analytics Market Size by Product (2019-2025) (Million US$) Figure Global Customer Relationship Management Analytics Market Size by Product (2019-2025) Figure Global Customer Relationship Management Analytics Market Size by Product in 2025 Table Global Customer Relationship Management Analytics Market Size by Application (2019-2025) (Million US$) Figure Global Customer Relationship Management Analytics Market Size by Application (2019-2025) Figure Global Customer Relationship Management Analytics Market Size by Application in 2025 Table Research Programs/Design for This Report Figure Bottom-up and Top-down Approaches for This Report Figure Data Triangulation Table Key Data Information from Secondary Sources Table Key Data Information from Primary Sources

SAP SE Infor, Inc. Accenture PLC SAS Institute, Inc. Oracle Corporation Microsoft Corporation Teradata Corporation Angoss Software Corporation International Business Machines Corporation (IBM)