PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT 2.1 Preface 2.2 Preface 2.3 Currency conversion rates for US$ PART 03: MARKET LANDSCAPE Market ecosystem Market characteristics Market segmentation analysis PART 04: MARKET SIZING Market definition Market sizing 2018 Market size and forecast 2018-2023 PART 05: FIVE FORCES ANALYSIS Bargaining power of buyers Bargaining power of suppliers Threat of new entrants Threat of substitutes Threat of rivalry Market condition PART 06: MARKET SEGMENTATION BY END-USER Market segmentation by end-user Comparison by end-user Investment banking and management - Market size and forecast 2018-2023 Broker-dealers - Market size and forecast 2018-2023 Stock exchange - Market size and forecast 2018-2023 Others - Market size and forecast 2018-2023 Market opportunity by end-user PART 07: CUSTOMER LANDSCAPE PART 08: GEOGRAPHIC LANDSCAPE Geographic segmentation Geographic comparison North America - Market size and forecast 2018-2023 Europe - Market size and forecast 2018-2023 APAC - Market size and forecast 2018-2023 MEA - Market size and forecast 2018-2023 South America - Market size and forecast 2018-2023 Key leading countries Market opportunity PART 09: DECISION FRAMEWORK PART 10: DRIVERS AND CHALLENGES Market drivers Market challenges PART 11: MARKET TRENDS Increased processing complexities in middle office Rise of automation and cloud solutions Growing security concerns and enterprises’ focus on cybersecurity PART 12: VENDOR LANDSCAPE Overview Landscape disruption PART 13: VENDOR ANALYSIS Vendors covered Vendor classification Market positioning of vendors Citigroup Inc. Genpact Ltd. JPMorgan Chase & Co. State Street Corp. The Bank of New York Mellon Corp. PART 14: APPENDIX Research methodology List of abbreviations Definition of market positioning of vendors PART 15: EXPLORE TECHNAVIO   Exhibit 01: Service offerings by key vendors Exhibit 02: Global information technology (IT) services market Exhibit 03: Segments of global information technology (IT) services market Exhibit 04: Market characteristics Exhibit 05: Market segments Exhibit 06: Market definition - Inclusions and exclusions checklist Exhibit 07: Market size 2018 Exhibit 08: Global market: Size and forecast 2018-2023 ($ millions) Exhibit 09: Global market: Year-over-year growth 2019-2023 (%) Exhibit 10: Five forces analysis 2018 Exhibit 11: Five forces analysis 2023 Exhibit 12: Bargaining power of buyers Exhibit 13: Bargaining power of suppliers Exhibit 14: Threat of new entrants Exhibit 15: Threat of substitutes Exhibit 16: Threat of rivalry Exhibit 17: Market condition - Five forces 2018 Exhibit 18: End-user - Market share 2018-2023 (%) Exhibit 19: Comparison by end-user Exhibit 20: Investment banking and management - Market size and forecast 2018-2023 ($ millions) Exhibit 21: Investment banking and management - Year-over-year growth 2019-2023 (%) Exhibit 22: Broker-dealers - Market size and forecast 2018-2023 ($ millions) Exhibit 23: Broker-dealers - Year-over-year growth 2019-2023 (%) Exhibit 24: Stock exchange - Market size and forecast 2018-2023 ($ millions) Exhibit 25: Stock exchange - Year-over-year growth 2019-2023 (%) Exhibit 26: Others - Market size and forecast 2018-2023 ($ millions) Exhibit 27: Others - Year-over-year growth 2019-2023 (%) Exhibit 28: Market opportunity by end-user Exhibit 29: Customer landscape Exhibit 30: Market share by geography 2018-2023 (%) Exhibit 31: Geographic comparison Exhibit 32: North America - Market size and forecast 2018-2023 ($ millions) Exhibit 33: North America - Year-over-year growth 2019-2023 (%) Exhibit 34: Europe - Market size and forecast 2018-2023 ($ millions) Exhibit 35: Europe - Year-over-year growth 2019-2023 (%) Exhibit 36: APAC - Market size and forecast 2018-2023 ($ millions) Exhibit 37: APAC - Year-over-year growth 2019-2023 (%) Exhibit 38: MEA - Market size and forecast 2018-2023 ($ millions) Exhibit 39: MEA - Year-over-year growth 2019-2023 (%) Exhibit 40: South America - Market size and forecast 2018-2023 ($ millions) Exhibit 41: South America - Year-over-year growth 2019-2023 (%) Exhibit 42: Key leading countries Exhibit 43: Market opportunity Exhibit 44: Impact of drivers and challenges Exhibit 45: Vendor landscape Exhibit 46: Landscape disruption Exhibit 47: Vendors covered Exhibit 48: Vendor classification Exhibit 49: Market positioning of vendors Exhibit 50: Citigroup Inc. - Vendor overview Exhibit 51: Citigroup Inc. - Business segments Exhibit 52: Citigroup Inc. - Organizational developments Exhibit 53: Citigroup Inc. - Geographic focus Exhibit 54: Citigroup Inc. - Segment focus Exhibit 55: Citigroup Inc. - Key offerings Exhibit 56: Genpact Ltd. - Vendor overview Exhibit 57: Genpact Ltd. - Organizational developments Exhibit 58: Genpact Ltd. - Geographic focus Exhibit 59: Genpact Ltd. - Key offerings Exhibit 60: JPMorgan Chase & Co. - Vendor overview Exhibit 61: JPMorgan Chase & Co. - Business segments Exhibit 62: JPMorgan Chase & Co. - Organizational developments Exhibit 63: JPMorgan Chase & Co. - Geographic focus Exhibit 64: JPMorgan Chase & Co. - Segment focus Exhibit 65: JPMorgan Chase & Co. - Key offerings Exhibit 66: State Street Corp. - Vendor overview Exhibit 67: State Street Corp. - Business segments Exhibit 68: State Street Corp. - Organizational developments Exhibit 69: State Street Corp. - Geographic focus Exhibit 70: State Street Corp. - Segment focus Exhibit 71: State Street Corp. - Key offerings Exhibit 72: The Bank of New York Mellon Corp. - Vendor overview Exhibit 73: The Bank of New York Mellon Corp. - Business segments Exhibit 74: The Bank of New York Mellon Corp. - Organizational developments Exhibit 75: The Bank of New York Mellon Corp. - Geographic focus Exhibit 76: The Bank of New York Mellon Corp. - Segment focus Exhibit 77: The Bank of New York Mellon Corp. - Key offerings Exhibit 78: Validation techniques employed for market sizing Exhibit 79: Definition of market positioning of vendors

Citigroup Inc., Genpact Ltd., JPMorgan Chase & Co., State Street Corp., and The Bank of New York Mellon Corp.