Table of Contents 1 BPO Business Analytics Market Overview 1.1 Product Overview and Scope of BPO Business Analytics 1.2 Classification of BPO Business Analytics by Types 1.2.1 Global BPO Business Analytics Revenue Comparison by Types (2019-2024) 1.2.2 Global BPO Business Analytics Revenue Market Share by Types in 2018 1.2.3 HR 1.2.4 Procurement 1.2.5 F&A 1.2.6 Customer Care 1.2.7 Logistics 1.2.8 Sales & Marketing 1.2.9 Training 1.2.10 Product Engineering 1.3 Global BPO Business Analytics Market by Application 1.3.1 Global BPO Business Analytics Market Size and Market Share Comparison by Applications (2014-2024) 1.3.2 BFSI 1.3.3 Manufacturing 1.3.4 Healthcare 1.3.5 Retail 1.3.6 Telecom 1.3.7 Others 1.4 Global BPO Business Analytics Market by Regions 1.4.1 Global BPO Business Analytics Market Size (Million USD) Comparison by Regions (2014-2024) 1.4.1 North America (USA, Canada and Mexico) BPO Business Analytics Status and Prospect (2014-2024) 1.4.2 Europe (Germany, France, UK, Russia and Italy) BPO Business Analytics Status and Prospect (2014-2024) 1.4.3 Asia-Pacific (China, Japan, Korea, India and Southeast Asia) BPO Business Analytics Status and Prospect (2014-2024) 1.4.4 South America (Brazil, Argentina, Colombia) BPO Business Analytics Status and Prospect (2014-2024) 1.4.5 Middle East and Africa (Saudi Arabia, UAE, Egypt, Nigeria and South Africa) BPO Business Analytics Status and Prospect (2014-2024) 1.5 Global Market Size of BPO Business Analytics (2014-2024) 2 Manufacturers Profiles 2.1 Accenture 2.1.1 Business Overview 2.1.2 BPO Business Analytics Type and Applications 2.1.2.1 Product A 2.1.2.2 Product B 2.1.3 Accenture BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.2 Cognizant 2.2.1 Business Overview 2.2.2 BPO Business Analytics Type and Applications 2.2.2.1 Product A 2.2.2.2 Product B 2.2.3 Cognizant BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.3 Genpact 2.3.1 Business Overview 2.3.2 BPO Business Analytics Type and Applications 2.3.2.1 Product A 2.3.2.2 Product B 2.3.3 Genpact BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.4 IBM 2.4.1 Business Overview 2.4.2 BPO Business Analytics Type and Applications 2.4.2.1 Product A 2.4.2.2 Product B 2.4.3 IBM BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.5 TCS 2.5.1 Business Overview 2.5.2 BPO Business Analytics Type and Applications 2.5.2.1 Product A 2.5.2.2 Product B 2.5.3 TCS BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.6 HP 2.6.1 Business Overview 2.6.2 BPO Business Analytics Type and Applications 2.6.2.1 Product A 2.6.2.2 Product B 2.6.3 HP BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.7 Tech Mahindra 2.7.1 Business Overview 2.7.2 BPO Business Analytics Type and Applications 2.7.2.1 Product A 2.7.2.2 Product B 2.7.3 Tech Mahindra BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.8 Capgemini 2.8.1 Business Overview 2.8.2 BPO Business Analytics Type and Applications 2.8.2.1 Product A 2.8.2.2 Product B 2.8.3 Capgemini BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.9 Wipro 2.9.1 Business Overview 2.9.2 BPO Business Analytics Type and Applications 2.9.2.1 Product A 2.9.2.2 Product B 2.9.3 Wipro BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.10 EXL 2.10.1 Business Overview 2.10.2 BPO Business Analytics Type and Applications 2.10.2.1 Product A 2.10.2.2 Product B 2.10.3 EXL BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.11 NTT DATA(Dell) 2.11.1 Business Overview 2.11.2 BPO Business Analytics Type and Applications 2.11.2.1 Product A 2.11.2.2 Product B 2.11.3 NTT DATA(Dell) BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.12 WNS Global 2.12.1 Business Overview 2.12.2 BPO Business Analytics Type and Applications 2.12.2.1 Product A 2.12.2.2 Product B 2.12.3 WNS Global BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.13 Minacs 2.13.1 Business Overview 2.13.2 BPO Business Analytics Type and Applications 2.13.2.1 Product A 2.13.2.2 Product B 2.13.3 Minacs BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.14 Infosys 2.14.1 Business Overview 2.14.2 BPO Business Analytics Type and Applications 2.14.2.1 Product A 2.14.2.2 Product B 2.14.3 Infosys BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.15 Mu Sigma 2.15.1 Business Overview 2.15.2 BPO Business Analytics Type and Applications 2.15.2.1 Product A 2.15.2.2 Product B 2.15.3 Mu Sigma BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 2.16 Aegis 2.16.1 Business Overview 2.16.2 BPO Business Analytics Type and Applications 2.16.2.1 Product A 2.16.2.2 Product B 2.16.3 Aegis BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) 3 Global BPO Business Analytics Market Competition, by Players 3.1 Global BPO Business Analytics Revenue and Share by Players (2014-2019) 3.2 Market Concentration Rate 3.2.1 Top 5 BPO Business Analytics Players Market Share 3.2.2 Top 10 BPO Business Analytics Players Market Share 3.3 Market Competition Trend 4 Global BPO Business Analytics Market Size by Regions 4.1 Global BPO Business Analytics Revenue and Market Share by Regions 4.2 North America BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.3 Europe BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.4 Asia-Pacific BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.5 South America BPO Business Analytics Revenue and Growth Rate (2014-2019) 4.6 Middle East and Africa BPO Business Analytics Revenue and Growth Rate (2014-2019) 5 North America BPO Business Analytics Revenue by Countries 5.1 North America BPO Business Analytics Revenue by Countries (2014-2019) 5.2 USA BPO Business Analytics Revenue and Growth Rate (2014-2019) 5.3 Canada BPO Business Analytics Revenue and Growth Rate (2014-2019) 5.4 Mexico BPO Business Analytics Revenue and Growth Rate (2014-2019) 6 Europe BPO Business Analytics Revenue by Countries 6.1 Europe BPO Business Analytics Revenue by Countries (2014-2019) 6.2 Germany BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.3 UK BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.4 France BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.5 Russia BPO Business Analytics Revenue and Growth Rate (2014-2019) 6.6 Italy BPO Business Analytics Revenue and Growth Rate (2014-2019) 7 Asia-Pacific BPO Business Analytics Revenue by Countries 7.1 Asia-Pacific BPO Business Analytics Revenue by Countries (2014-2019) 7.2 China BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.3 Japan BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.4 Korea BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.5 India BPO Business Analytics Revenue and Growth Rate (2014-2019) 7.6 Southeast Asia BPO Business Analytics Revenue and Growth Rate (2014-2019) 8 South America BPO Business Analytics Revenue by Countries 8.1 South America BPO Business Analytics Revenue by Countries (2014-2019) 8.2 Brazil BPO Business Analytics Revenue and Growth Rate (2014-2019) 8.3 Argentina BPO Business Analytics Revenue and Growth Rate (2014-2019) 8.4 Colombia BPO Business Analytics Revenue and Growth Rate (2014-2019) 9 Middle East and Africa Revenue BPO Business Analytics by Countries 9.1 Middle East and Africa BPO Business Analytics Revenue by Countries (2014-2019) 9.2 Saudi Arabia BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.3 UAE BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.4 Egypt BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.5 Nigeria BPO Business Analytics Revenue and Growth Rate (2014-2019) 9.6 South Africa BPO Business Analytics Revenue and Growth Rate (2014-2019) 10 Global BPO Business Analytics Market Segment by Type 10.1 Global BPO Business Analytics Revenue and Market Share by Type (2014-2019) 10.2 Global BPO Business Analytics Market Forecast by Type (2019-2024) 10.3 HR Revenue Growth Rate (2014-2024) 10.4 Procurement Revenue Growth Rate (2014-2024) 10.5 F&A Revenue Growth Rate (2014-2024) 10.6 Customer Care Revenue Growth Rate (2014-2024) 10.7 Logistics Revenue Growth Rate (2014-2024) 10.8 Sales & Marketing Revenue Growth Rate (2014-2024) 10.9 Training Revenue Growth Rate (2014-2024) 10.10 Product Engineering Revenue Growth Rate (2014-2024) 11 Global BPO Business Analytics Market Segment by Application 11.1 Global BPO Business Analytics Revenue Market Share by Application (2014-2019) 11.2 BPO Business Analytics Market Forecast by Application (2019-2024) 11.3 BFSI Revenue Growth (2014-2019) 11.4 Manufacturing Revenue Growth (2014-2019) 11.5 Healthcare Revenue Growth (2014-2019) 11.6 Retail Revenue Growth (2014-2019) 11.7 Telecom Revenue Growth (2014-2019) 11.8 Others Revenue Growth (2014-2019) 12 Global BPO Business Analytics Market Size Forecast (2019-2024) 12.1 Global BPO Business Analytics Market Size Forecast (2019-2024) 12.2 Global BPO Business Analytics Market Forecast by Regions (2019-2024) 12.3 North America BPO Business Analytics Revenue Market Forecast (2019-2024) 12.4 Europe BPO Business Analytics Revenue Market Forecast (2019-2024) 12.5 Asia-Pacific BPO Business Analytics Revenue Market Forecast (2019-2024) 12.6 South America BPO Business Analytics Revenue Market Forecast (2019-2024) 12.7 Middle East and Africa BPO Business Analytics Revenue Market Forecast (2019-2024) 13 Research Findings and Conclusion 14 Appendix 14.1 Methodology 14.2 Data Source

List of Tables and Figures Figure BPO Business Analytics Picture Table Product Specifications of BPO Business Analytics Table Global BPO Business Analytics and Revenue (Million USD) Market Split by Product Type Figure Global BPO Business Analytics Revenue Market Share by Types in 2018 Figure HR Picture Figure Procurement Picture Figure F&A Picture Figure Customer Care Picture Figure Logistics Picture Figure Sales & Marketing Picture Figure Training Picture Figure Product Engineering Picture Table Global BPO Business Analytics Revenue (Million USD) by Application (2014-2024) Figure BPO Business Analytics Revenue Market Share by Applications in 2018 Figure BFSI Picture Figure Manufacturing Picture Figure Healthcare Picture Figure Retail Picture Figure Telecom Picture Figure Others Picture Table Global Market BPO Business Analytics Revenue (Million USD) Comparison by Regions 2014-2024 Figure North America BPO Business Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Europe BPO Business Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Asia-Pacific BPO Business Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure South America BPO Business Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Middle East and Africa BPO Business Analytics Revenue (Million USD) and Growth Rate (2014-2024) Figure Global BPO Business Analytics Revenue (Million USD) and Growth Rate (2014-2024) Table Accenture Basic Information, Manufacturing Base and Competitors Table Accenture BPO Business Analytics Type and Applications Table Accenture BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Cognizant Basic Information, Manufacturing Base and Competitors Table Cognizant BPO Business Analytics Type and Applications Table Cognizant BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Genpact Basic Information, Manufacturing Base and Competitors Table Genpact BPO Business Analytics Type and Applications Table Genpact BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table IBM Basic Information, Manufacturing Base and Competitors Table IBM BPO Business Analytics Type and Applications Table IBM BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table TCS Basic Information, Manufacturing Base and Competitors Table TCS BPO Business Analytics Type and Applications Table TCS BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table HP Basic Information, Manufacturing Base and Competitors Table HP BPO Business Analytics Type and Applications Table HP BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Tech Mahindra Basic Information, Manufacturing Base and Competitors Table Tech Mahindra BPO Business Analytics Type and Applications Table Tech Mahindra BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Capgemini Basic Information, Manufacturing Base and Competitors Table Capgemini BPO Business Analytics Type and Applications Table Capgemini BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Wipro Basic Information, Manufacturing Base and Competitors Table Wipro BPO Business Analytics Type and Applications Table Wipro BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table EXL Basic Information, Manufacturing Base and Competitors Table EXL BPO Business Analytics Type and Applications Table EXL BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table NTT DATA(Dell) Basic Information, Manufacturing Base and Competitors Table NTT DATA(Dell) BPO Business Analytics Type and Applications Table NTT DATA(Dell) BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table WNS Global Basic Information, Manufacturing Base and Competitors Table WNS Global BPO Business Analytics Type and Applications Table WNS Global BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Minacs Basic Information, Manufacturing Base and Competitors Table Minacs BPO Business Analytics Type and Applications Table Minacs BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Infosys Basic Information, Manufacturing Base and Competitors Table Infosys BPO Business Analytics Type and Applications Table Infosys BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Mu Sigma Basic Information, Manufacturing Base and Competitors Table Mu Sigma BPO Business Analytics Type and Applications Table Mu Sigma BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Aegis Basic Information, Manufacturing Base and Competitors Table Aegis BPO Business Analytics Type and Applications Table Aegis BPO Business Analytics Revenue, Gross Margin and Market Share (2017-2018) Table Global BPO Business Analytics Revenue (Million USD) by Players (2014-2019) Table Global BPO Business Analytics Revenue Share by Players (2014-2019) Figure Global BPO Business Analytics Revenue Share by Players in 2017 Figure Global BPO Business Analytics Revenue Share by Players in 2018 Figure Global Top 5 Players BPO Business Analytics Revenue Market Share in 2018 Figure Global Top 10 Players BPO Business Analytics Revenue Market Share in 2018 Figure Global BPO Business Analytics Revenue (Million USD) and Growth Rate (%) (2014-2019) Table Global BPO Business Analytics Revenue (Million USD) by Regions (2014-2019) Table Global BPO Business Analytics Revenue Market Share by Regions (2014-2019) Figure Global BPO Business Analytics Revenue Market Share by Regions (2014-2019) Figure Global BPO Business Analytics Revenue Market Share by Regions in 2018 Figure North America BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Europe BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Asia-Pacific BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure South America BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Middle East and Africa BPO Business Analytics Revenue and Growth Rate (2014-2019) Table North America BPO Business Analytics Revenue by Countries (2014-2019) Table North America BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure North America BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure North America BPO Business Analytics Revenue Market Share by Countries in 2018 Figure USA BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Canada BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Mexico BPO Business Analytics Revenue and Growth Rate (2014-2019) Table Europe BPO Business Analytics Revenue (Million USD) by Countries (2014-2019) Figure Europe BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure Europe BPO Business Analytics Revenue Market Share by Countries in 2018 Figure Germany BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure UK BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure France BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Russia BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Italy BPO Business Analytics Revenue and Growth Rate (2014-2019) Table Asia-Pacific BPO Business Analytics Revenue (Million USD) by Countries (2014-2019) Figure Asia-Pacific BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure Asia-Pacific BPO Business Analytics Revenue Market Share by Countries in 2018 Figure China BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Japan BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Korea BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure India BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Southeast Asia BPO Business Analytics Revenue and Growth Rate (2014-2019) Table South America BPO Business Analytics Revenue by Countries (2014-2019) Table South America BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure South America BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure South America BPO Business Analytics Revenue Market Share by Countries in 2018 Figure Brazil BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Argentina BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Colombia BPO Business Analytics Revenue and Growth Rate (2014-2019) Table Middle East and Africa BPO Business Analytics Revenue (Million USD) by Countries (2014-2019) Table Middle East and Africa BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa BPO Business Analytics Revenue Market Share by Countries (2014-2019) Figure Middle East and Africa BPO Business Analytics Revenue Market Share by Countries in 2018 Figure Saudi Arabia BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure UAE BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Egypt BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure Nigeria BPO Business Analytics Revenue and Growth Rate (2014-2019) Figure South Africa BPO Business Analytics Revenue and Growth Rate (2014-2019) Table Global BPO Business Analytics Revenue (Million USD) by Type (2014-2019) Table Global BPO Business Analytics Revenue Share by Type (2014-2019) Figure Global BPO Business Analytics Revenue Share by Type (2014-2019) Figure Global BPO Business Analytics Revenue Share by Type in 2019 Table Global BPO Business Analytics Revenue Forecast by Type (2019-2024) Figure Global BPO Business Analytics Market Share Forecast by Type (2019-2024) Figure Global HR Revenue Growth Rate (2014-2019) Figure Global Procurement Revenue Growth Rate (2014-2019) Figure Global F&A Revenue Growth Rate (2014-2019) Figure Global Customer Care Revenue Growth Rate (2014-2019) Figure Global Logistics Revenue Growth Rate (2014-2019) Figure Global Sales & Marketing Revenue Growth Rate (2014-2019) Figure Global Training Revenue Growth Rate (2014-2019) Figure Global Product Engineering Revenue Growth Rate (2014-2019) Table Global BPO Business Analytics Revenue by Application (2014-2019) Table Global BPO Business Analytics Revenue Share by Application (2014-2019) Figure Global BPO Business Analytics Revenue Share by Application (2014-2019) Figure Global BPO Business Analytics Revenue Share by Application in 2019 Table Global BPO Business Analytics Revenue Forecast by Application (2019-2024) Figure Global BPO Business Analytics Market Share Forecast by Application (2019-2024) Figure Global BFSI Revenue Growth Rate (2014-2019) Figure Global Manufacturing Revenue Growth Rate (2014-2019) Figure Global Healthcare Revenue Growth Rate (2014-2019) Figure Global Retail Revenue Growth Rate (2014-2019) Figure Global Telecom Revenue Growth Rate (2014-2019) Figure Global Others Revenue Growth Rate (2014-2019) Figure Global BPO Business Analytics Revenue (Million USD) and Growth Rate Forecast (2019-2024) Table Global BPO Business Analytics Revenue (Million USD) Forecast by Regions (2019-2024) Figure Global BPO Business Analytics Revenue Market Share Forecast by Regions (2019-2024) Figure North America BPO Business Analytics Revenue Market Forecast (2019-2024) Figure Europe BPO Business Analytics Revenue Market Forecast (2019-2024) Figure Asia-Pacific BPO Business Analytics Revenue Market Forecast (2019-2024) Figure South America BPO Business Analytics Revenue Market Forecast (2019-2024) Figure Middle East and Africa BPO Business Analytics Revenue Market Forecast (2019-2024)

Accenture Cognizant Genpact IBM TCS HP Tech Mahindra Capgemini Wipro EXL NTT DATA(Dell) WNS Global Minacs Infosys Mu Sigma Aegis