Table of Contents 1 Report Overview 1.1 Study Scope 1.2 Key Market Segments 1.3 Players Covered 1.4 Market Analysis by Type 1.4.1 Global Customer Experience Monitoring Software Market Size Growth Rate by Type (2013-2025) 1.4.2 Monitoring Platform 1.4.3 Web Performance Management Solution 1.4.4 Customer Analytics solution 1.4.5 Maturity Assessment Tool 1.4.6 Others 1.5 Market by Application 1.5.1 Global Customer Experience Monitoring Software Market Share by Application (2013-2025) 1.5.2 Retail 1.5.3 Bank & Finance Institution 1.5.4 Hospital 1.5.5 Others 1.6 Study Objectives 1.7 Years Considered 2 Global Growth Trends 2.1 Customer Experience Monitoring Software Market Size 2.2 Customer Experience Monitoring Software Growth Trends by Regions 2.2.1 Customer Experience Monitoring Software Market Size by Regions (2013-2025) 2.2.2 Customer Experience Monitoring Software Market Share by Regions (2013-2018) 2.3 Industry Trends 2.3.1 Market Top Trends 2.3.2 Market Drivers 2.3.3 Market Opportunities 3 Market Share by Key Players 3.1 Customer Experience Monitoring Software Market Size by Manufacturers 3.1.1 Global Customer Experience Monitoring Software Revenue by Manufacturers (2013-2018) 3.1.2 Global Customer Experience Monitoring Software Revenue Market Share by Manufacturers (2013-2018) 3.1.3 Global Customer Experience Monitoring Software Market Concentration Ratio (CR5 and HHI) 3.2 Customer Experience Monitoring Software Key Players Head office and Area Served 3.3 Key Players Customer Experience Monitoring Software Product/Solution/Service 3.4 Date of Enter into Customer Experience Monitoring Software Market 3.5 Mergers & Acquisitions, Expansion Plans 4 Breakdown Data by Type and Application 4.1 Global Customer Experience Monitoring Software Market Size by Type (2013-2018) 4.2 Global Customer Experience Monitoring Software Market Size by Application (2013-2018) 5 United States 5.1 United States Customer Experience Monitoring Software Market Size (2013-2018) 5.2 Customer Experience Monitoring Software Key Players in United States 5.3 United States Customer Experience Monitoring Software Market Size by Type 5.4 United States Customer Experience Monitoring Software Market Size by Application 6 Europe 6.1 Europe Customer Experience Monitoring Software Market Size (2013-2018) 6.2 Customer Experience Monitoring Software Key Players in Europe 6.3 Europe Customer Experience Monitoring Software Market Size by Type 6.4 Europe Customer Experience Monitoring Software Market Size by Application 7 China 7.1 China Customer Experience Monitoring Software Market Size (2013-2018) 7.2 Customer Experience Monitoring Software Key Players in China 7.3 China Customer Experience Monitoring Software Market Size by Type 7.4 China Customer Experience Monitoring Software Market Size by Application 8 Japan 8.1 Japan Customer Experience Monitoring Software Market Size (2013-2018) 8.2 Customer Experience Monitoring Software Key Players in Japan 8.3 Japan Customer Experience Monitoring Software Market Size by Type 8.4 Japan Customer Experience Monitoring Software Market Size by Application 9 Southeast Asia 9.1 Southeast Asia Customer Experience Monitoring Software Market Size (2013-2018) 9.2 Customer Experience Monitoring Software Key Players in Southeast Asia 9.3 Southeast Asia Customer Experience Monitoring Software Market Size by Type 9.4 Southeast Asia Customer Experience Monitoring Software Market Size by Application 10 India 10.1 India Customer Experience Monitoring Software Market Size (2013-2018) 10.2 Customer Experience Monitoring Software Key Players in India 10.3 India Customer Experience Monitoring Software Market Size by Type 10.4 India Customer Experience Monitoring Software Market Size by Application 11 Central & South America 11.1 Central & South America Customer Experience Monitoring Software Market Size (2013-2018) 11.2 Customer Experience Monitoring Software Key Players in Central & South America 11.3 Central & South America Customer Experience Monitoring Software Market Size by Type 11.4 Central & South America Customer Experience Monitoring Software Market Size by Application 12 International Players Profiles 12.1 RADCOM Ltd. (Israel) 12.1.1 RADCOM Ltd. (Israel) Company Details 12.1.2 Company Description and Business Overview 12.1.3 Customer Experience Monitoring Software Introduction 12.1.4 RADCOM Ltd. (Israel) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.1.5 RADCOM Ltd. (Israel) Recent Development 12.2 Aternity, Inc. (US) 12.2.1 Aternity, Inc. (US) Company Details 12.2.2 Company Description and Business Overview 12.2.3 Customer Experience Monitoring Software Introduction 12.2.4 Aternity, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.2.5 Aternity, Inc. (US) Recent Development 12.3 Oracle Corporation (US) 12.3.1 Oracle Corporation (US) Company Details 12.3.2 Company Description and Business Overview 12.3.3 Customer Experience Monitoring Software Introduction 12.3.4 Oracle Corporation (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.3.5 Oracle Corporation (US) Recent Development 12.4 RadioOpt GmbH (Germany) 12.4.1 RadioOpt GmbH (Germany) Company Details 12.4.2 Company Description and Business Overview 12.4.3 Customer Experience Monitoring Software Introduction 12.4.4 RadioOpt GmbH (Germany) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.4.5 RadioOpt GmbH (Germany) Recent Development 12.5 BMC Software, Inc. (US) 12.5.1 BMC Software, Inc. (US) Company Details 12.5.2 Company Description and Business Overview 12.5.3 Customer Experience Monitoring Software Introduction 12.5.4 BMC Software, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.5.5 BMC Software, Inc. (US) Recent Development 12.6 CA Technologies, Inc. (US) 12.6.1 CA Technologies, Inc. (US) Company Details 12.6.2 Company Description and Business Overview 12.6.3 Customer Experience Monitoring Software Introduction 12.6.4 CA Technologies, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.6.5 CA Technologies, Inc. (US) Recent Development 12.7 Comarch SA (Poland) 12.7.1 Comarch SA (Poland) Company Details 12.7.2 Company Description and Business Overview 12.7.3 Customer Experience Monitoring Software Introduction 12.7.4 Comarch SA (Poland) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.7.5 Comarch SA (Poland) Recent Development 12.8 Riverbed Technology, Inc. (US) 12.8.1 Riverbed Technology, Inc. (US) Company Details 12.8.2 Company Description and Business Overview 12.8.3 Customer Experience Monitoring Software Introduction 12.8.4 Riverbed Technology, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.8.5 Riverbed Technology, Inc. (US) Recent Development 12.9 Compuware Corporation (US) 12.9.1 Compuware Corporation (US) Company Details 12.9.2 Company Description and Business Overview 12.9.3 Customer Experience Monitoring Software Introduction 12.9.4 Compuware Corporation (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.9.5 Compuware Corporation (US) Recent Development 12.10 CorrelSense, Inc. (US) 12.10.1 CorrelSense, Inc. (US) Company Details 12.10.2 Company Description and Business Overview 12.10.3 Customer Experience Monitoring Software Introduction 12.10.4 CorrelSense, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018) 12.10.5 CorrelSense, Inc. (US) Recent Development 12.11 Nokia Siemens Networks Oy (Finland) 12.12 Dominion Digital, Inc. (US) 12.13 Huawei Technologies Co., Ltd. (China) 12.14 IBM (US) 12.15 Inforonics Global Services, LLC (US) 12.16 Knoa Software, Inc. (US) 12.17 KoHorts IT Services, LLC (US) 13 Market Forecast 2018-2025 13.1 Market Size Forecast by Regions 13.2 United States 13.3 Europe 13.4 China 13.5 Japan 13.6 Southeast Asia 13.7 India 13.8 Central & South America 13.9 Market Size Forecast by Product (2018-2025) 13.10 Market Size Forecast by Application (2018-2025) 14 Analyst's Viewpoints/Conclusions 15 Appendix 15.1 Research Methodology 15.1.1 Methodology/Research Approach 15.1.1.1 Research Programs/Design 15.1.1.2 Market Size Estimation 12.1.1.3 Market Breakdown and Data Triangulation 15.1.2 Data Source 15.1.2.1 Secondary Sources 15.1.2.2 Primary Sources 15.2 Disclaimer 15.3 Author Details

List of Tables and Figures Table Customer Experience Monitoring Software Key Market Segments Table Key Players Customer Experience Monitoring Software Covered Table Global Customer Experience Monitoring Software Market Size Growth Rate by Type 2013-2025 (Million US$) Figure Global Customer Experience Monitoring Software Market Size Market Share by Type 2013-2025 Figure Monitoring Platform Figures Table Key Players of Monitoring Platform Figure Web Performance Management Solution Figures Table Key Players of Web Performance Management Solution Figure Customer Analytics solution Figures Table Key Players of Customer Analytics solution Figure Maturity Assessment Tool Figures Table Key Players of Maturity Assessment Tool Figure Others Figures Table Key Players of Others Table Global Customer Experience Monitoring Software Market Size Growth by Application 2013-2025 (Million US$) Figure Retail Case Studies Figure Bank & Finance Institution Case Studies Figure Hospital Case Studies Figure Others Case Studies Figure Customer Experience Monitoring Software Report Years Considered Table Global Customer Experience Monitoring Software Market Size 2013-2025 (Million US$) Figure Global Customer Experience Monitoring Software Market Size and Growth Rate 2013-2025 (Million US$) Table Global Customer Experience Monitoring Software Market Size by Regions 2013-2025 (Million US$) Table Global Customer Experience Monitoring Software Market Size by Regions 2013-2018 (Million US$) Table Global Customer Experience Monitoring Software Market Share by Regions 2013-2018 Figure Global Customer Experience Monitoring Software Market Share by Regions 2013-2018 Figure Global Customer Experience Monitoring Software Market Share by Regions 2018 Table Market Top Trends Table Global Customer Experience Monitoring Software Revenue by Manufacturers (2013-2018) (Million US$) Table Global Customer Experience Monitoring Software Market Share by Manufacturers (2013-2018) Figure Global Customer Experience Monitoring Software Market Share by Manufacturers in 2018 Table Global Customer Experience Monitoring Software Manufacturers Market Concentration Ratio (CR5 and HHI) Table Key Players Head office and Area Served Table Key Players Customer Experience Monitoring Software Product/Solution/Service Table Date of Enter into Customer Experience Monitoring Software Market Table Mergers & Acquisitions, Expansion Plans Table Global Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table Global Customer Experience Monitoring Software Market Size Share by Type (2013-2018) Figure Global Customer Experience Monitoring Software Market Size Market Share by Type (2013-2018) Table Global Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table Global Customer Experience Monitoring Software Market Size Share by Application (2013-2018) Figure Global Customer Experience Monitoring Software Market Size Market Share by Application (2013-2018) Figure Global Customer Experience Monitoring Software Revenue Market Share by Application in 2017 Figure United States Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table United States Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table United States Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table United States Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table United States Customer Experience Monitoring Software Market Share by Type (2013-2018) Table United States Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table United States Customer Experience Monitoring Software Market Share by Application (2013-2018) Figure Europe Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table Europe Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table Europe Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table Europe Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table Europe Customer Experience Monitoring Software Market Share by Type (2013-2018) Table Europe Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table Europe Customer Experience Monitoring Software Market Share by Application (2013-2018) Figure China Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table China Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table China Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table China Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table China Customer Experience Monitoring Software Market Share by Type (2013-2018) Table China Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table China Customer Experience Monitoring Software Market Share by Application (2013-2018) Figure Japan Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table Japan Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table Japan Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table Japan Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table Japan Customer Experience Monitoring Software Market Share by Type (2013-2018) Table Japan Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table Japan Customer Experience Monitoring Software Market Share by Application (2013-2018) Figure Southeast Asia Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table Southeast Asia Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table Southeast Asia Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table Southeast Asia Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table Southeast Asia Customer Experience Monitoring Software Market Share by Type (2013-2018) Table Southeast Asia Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table Southeast Asia Customer Experience Monitoring Software Market Share by Application (2013-2018) Figure India Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table India Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table India Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table India Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table India Customer Experience Monitoring Software Market Share by Type (2013-2018) Table India Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table India Customer Experience Monitoring Software Market Share by Application (2013-2018) Figure Central & South America Customer Experience Monitoring Software Market Size 2013-2018 (Million US$) Table Central & South America Key Players Customer Experience Monitoring Software Revenue (2017-2018) (Million US$) Table Central & South America Key Players Customer Experience Monitoring Software Market Share (2017-2018) Table Central & South America Customer Experience Monitoring Software Market Size by Type (2013-2018) (Million US$) Table Central & South America Customer Experience Monitoring Software Market Share by Type (2013-2018) Table Central & South America Customer Experience Monitoring Software Market Size by Application (2013-2018) (Million US$) Table Central & South America Customer Experience Monitoring Software Market Share by Application (2013-2018) Table RADCOM Ltd. (Israel) Company Details Table RADCOM Ltd. (Israel) Revenue in Customer Experience Monitoring Software Business (2013-2018) (Million US$) Figure RADCOM Ltd. (Israel) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table RADCOM Ltd. (Israel) Recent Development Table Aternity, Inc. (US) Company Details Table Aternity, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure Aternity, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table Aternity, Inc. (US) Recent Development Table Oracle Corporation (US) Company Details Table Oracle Corporation (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure Oracle Corporation (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table Oracle Corporation (US) Recent Development Table RadioOpt GmbH (Germany) Company Details Table RadioOpt GmbH (Germany) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure RadioOpt GmbH (Germany) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table RadioOpt GmbH (Germany) Recent Development Table BMC Software, Inc. (US) Company Details Table BMC Software, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure BMC Software, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table BMC Software, Inc. (US) Recent Development Table CA Technologies, Inc. (US) Company Details Table CA Technologies, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure CA Technologies, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table CA Technologies, Inc. (US) Recent Development Table Comarch SA (Poland) Company Details Table Comarch SA (Poland) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure Comarch SA (Poland) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table Comarch SA (Poland) Recent Development Table Riverbed Technology, Inc. (US) Company Details Table Riverbed Technology, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure Riverbed Technology, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table Riverbed Technology, Inc. (US) Recent Development Table Compuware Corporation (US) Company Details Table Compuware Corporation (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure Compuware Corporation (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table Compuware Corporation (US) Recent Development Table CorrelSense, Inc. (US) Company Details Table CorrelSense, Inc. (US) Revenue in Customer Experience Monitoring Software Business (2013-2018)(Million US$) Figure CorrelSense, Inc. (US) Revenue Growth Rate in Customer Experience Monitoring Software Business (2013-2018) Table CorrelSense, Inc. (US) Recent Development Table Nokia Siemens Networks Oy (Finland) Company Details Table Dominion Digital, Inc. (US) Company Details Table Huawei Technologies Co., Ltd. (China) Company Details Table IBM (US) Company Details Table Inforonics Global Services, LLC (US) Company Details Table Knoa Software, Inc. (US) Company Details Table KoHorts IT Services, LLC (US) Company Details Table Global Customer Experience Monitoring Software Market Size by Regions (Million US$) 2018-2025 Figure Global Customer Experience Monitoring Software Market Size Share by Regions (2018-2025) Figure Global Customer Experience Monitoring Software Market Size Share by Regions in 2025 Figure United States Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Figure Europe Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Figure China Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Figure Japan Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Figure Southeast Asia Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Figure India Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Figure Central & South America Customer Experience Monitoring Software Market Size Forecast (2018-2025)(Million USD) Table Global Customer Experience Monitoring Software Market Size by Product (2018-2025) (Million US$) Figure Global Customer Experience Monitoring Software Market Size by Product (2018-2025) Figure Global Customer Experience Monitoring Software Market Size by Product in 2025 Table Global Customer Experience Monitoring Software Market Size by Application (2018-2025) (Million US$) Figure Global Customer Experience Monitoring Software Market Size by Application (2018-2025) Figure Global Customer Experience Monitoring Software Market Size by Application in 2025 Table Research Programs/Design for This Report Figure Bottom-up and Top-down Approaches for This Report Figure Data Triangulation Table Key Data Information from Secondary Sources Table Key Data Information from Primary Sources