Table of Contents Global CRM Software Market Size, Status and Forecast 2025 1 Industry Overview of CRM Software 1.1 CRM Software Market Overview 1.1.1 CRM Software Product Scope 1.1.2 Market Status and Outlook 1.2 Global CRM Software Market Size and Analysis by Regions (2013-2018) 1.2.1 United States 1.2.2 EU 1.2.3 Japan 1.2.4 China 1.2.5 India 1.2.6 Southeast Asia 1.3 CRM Software Market by Type 1.3.1 Strategic CRM 1.3.2 Operational CRM 1.3.3 Analytical CRM 1.4 CRM Software Market by End Users/Application 1.4.1 Small Business 1.4.2 Enterprise Business (for Large Enterprises) 2 Global CRM Software Competition Analysis by Players 2.1 CRM Software Market Size (Value) by Players (2013-2018) 2.2 Competitive Status and Trend 2.2.1 Market Concentration Rate 2.2.2 Product/Service Differences 2.2.3 New Entrants 2.2.4 The Technology Trends in Future 3 Company (Top Players) Profiles 3.1 Oracle 3.1.1 Company Profile 3.1.2 Main Business/Business Overview 3.1.3 Products, Services and Solutions 3.1.4 CRM Software Revenue (Million USD) (2013-2018) 3.1.5 Recent Developments 3.2 SAP 3.2.1 Company Profile 3.2.2 Main Business/Business Overview 3.2.3 Products, Services and Solutions 3.2.4 CRM Software Revenue (Million USD) (2013-2018) 3.2.5 Recent Developments 3.3 Salesforce 3.3.1 Company Profile 3.3.2 Main Business/Business Overview 3.3.3 Products, Services and Solutions 3.3.4 CRM Software Revenue (Million USD) (2013-2018) 3.3.5 Recent Developments 3.4 Microsoft Dynamics 3.4.1 Company Profile 3.4.2 Main Business/Business Overview 3.4.3 Products, Services and Solutions 3.4.4 CRM Software Revenue (Million USD) (2013-2018) 3.4.5 Recent Developments 3.5 SugarCRM 3.5.1 Company Profile 3.5.2 Main Business/Business Overview 3.5.3 Products, Services and Solutions 3.5.4 CRM Software Revenue (Million USD) (2013-2018) 3.5.5 Recent Developments 3.6 Zoho 3.6.1 Company Profile 3.6.2 Main Business/Business Overview 3.6.3 Products, Services and Solutions 3.6.4 CRM Software Revenue (Million USD) (2013-2018) 3.6.5 Recent Developments 3.7 Hubspot 3.7.1 Company Profile 3.7.2 Main Business/Business Overview 3.7.3 Products, Services and Solutions 3.7.4 CRM Software Revenue (Million USD) (2013-2018) 3.7.5 Recent Developments 3.8 Act 3.8.1 Company Profile 3.8.2 Main Business/Business Overview 3.8.3 Products, Services and Solutions 3.8.4 CRM Software Revenue (Million USD) (2013-2018) 3.8.5 Recent Developments 3.9 Maximizer 3.9.1 Company Profile 3.9.2 Main Business

List of Tables and Figures Figure Global CRM Software Market Size (Million USD) Status and Outlook (2013-2018) Table Global CRM Software Revenue (Million USD) Comparison by Regions (2013-2018) Figure Global CRM Software Market Share by Regions (2013-2018) Figure United States CRM Software Market Size (Million USD) and Growth Rate by Regions (2013-2018) Figure EU CRM Software Market Size (Million USD) and Growth Rate by Regions (2013-2018) Figure Japan CRM Software Market Size (Million USD) and Growth Rate by Regions (2013-2018) Figure China CRM Software Market Size (Million USD) and Growth Rate by Regions (2013-2018) Figure India CRM Software Market Size (Million USD) and Growth Rate by Regions (2013-2018) Figure Southeast Asia CRM Software Market Size (Million USD) and Growth Rate by Regions (2013-2018) Table Global CRM Software Revenue (Million USD) and Growth Rate (%) Comparison by Product (2013-2018) Figure Global CRM Software Revenue Market Share by Type in 2017 Figure Strategic CRM Market Size (Million USD) and Growth Rate (2013-2018) Figure Operational CRM Market Size (Million USD) and Growth Rate (2013-2018) Figure Analytical CRM Market Size (Million USD) and Growth Rate (2013-2018) Figure Global CRM Software Market Share by Application in 2017 Figure CRM Software Market Size (Million USD) and Growth Rate in Small Business (2013-2018) Figure CRM Software Market Size (Million USD) and Growth Rate in Enterprise Business (for Large Enterprises) (2013-2018) Figure CRM Software Market Size (Million USD) and Growth Rate in Applications 3 (2013-2018) Table CRM Software Market Size (Million USD) by Players (2013-2018) Figure CRM Software Market Size Share by Players in 2013 Figure CRM Software Market Size Share by Players in 2017 Table Oracle Basic Information List Table CRM Software Business Revenue (Million USD) of Oracle (2013-2018) Figure Oracle CRM Software Business Revenue Market Share (2013-2018) Table SAP Basic Information List Table CRM Software Business Revenue (Million USD) of SAP (2013-2018) Figure SAP CRM Software Business Revenue Market Share (2013-2018) Table Salesforce Basic Information List Table CRM Software Business Revenue (Million USD) of Salesforce (2013-2018) Figure Salesforce CRM Software Business Revenue Market Share (2013-2018) Table Microsoft Dynamics Basic Information List Table CRM Software Business Revenue (Million USD) of Microsoft Dynamics (2013-2018) Figure Microsoft Dynamics CRM Software Business Revenue Market Share (2013-2018) Table SugarCRM Basic Information List Table CRM Software Business Revenue (Million USD) of SugarCRM (2013-2018) Figure SugarCRM CRM Software Business Revenue Market Share (2013-2018) Table Zoho Basic Information List Table CRM Software Business Revenue (Million USD) of Zoho (2013-2018) Figure Zoho CRM Software Business Revenue Market