Table of Contents PART 01: EXECUTIVE SUMMARY PART 02: SCOPE OF THE REPORT PART 03: RESEARCH METHODOLOGY PART 04: INTRODUCTION • Market outline PART 05: MARKET LANDSCAPE • Market ecosystem • Market characteristics • Market segmentation analysis PART 06: MARKET SIZING • Market definition • Market sizing 2016 • Market size and forecast 2016-2021 PART 07: FIVE FORCES ANALYSIS • Bargaining power of buyers • Bargaining power of suppliers • Threat of new entrants • Threat of substitutes • Threat of rivalry • Market condition PART 08: MARKET SEGMENTATION BY TYPE • Segmentation by type • Comparison by type • Meeting – Market size and forecast 2016-2021 • Incentive – Market size and forecast 2016-2021 • Exhibition – Market size and forecast 2016-2021 • Convention – Market size and forecast 2016-2021 • Market opportunity by type PART 09: MARKET SEGMENTATION BY PRODUCT • Segmentation by services • Comparison by service • Hospitality – Market size and forecast 2016-2021 • Transportation – Market size and forecast 2016-2021 • Retail – Market size and forecast 2016-2021 • Entertainment – Market size and forecast 2016-2021 • Market opportunity by service PART 10: CUSTOMER LANDSCAPE PART 11: REGIONAL LANDSCAPE • Geographical segmentation • Regional comparison • Americas – Market size and forecast 2016-2021 • EMEA – Market size and forecast 2016-2021 • APAC – Market size and forecast 2016-2021 • Key leading countries • Market opportunity PART 12: BUYING CRITERIA • Buying criteria of MICE PART 13: DECISION FRAMEWORK PART 14: DRIVERS AND CHALLENGES • Market drivers • Market challenges PART 15: MARKET TRENDS • Acceptance of online travel agencies • Personalization of guest data • Launch of low-cost airlines • Growing demand for leisure travel PART 16: VENDOR LANDSCAPE • Competitive scenario PART 17: VENDOR ANALYSIS • Vendors covered • Vendor classification • Market positioning of vendors • Capita Travel and Events • CWT Meetings & Events • IBTM Events • IPG PART 18: APPENDIX • List of abbreviations List of Exhibits Exhibit 01: Parent market Exhibit 02: Related market Exhibit 03: Global business travel market Exhibit 04: Market characteristics Exhibit 05: Market segments Exhibit 06: Market definition - Inclusions and exclusions checklist Exhibit 07: Market size 2016 Exhibit 08: Validation techniques employed for market sizing 2016 Exhibit 09: Global – Market size and forecast 2016-2021 ($ bn) Exhibit 10: Global – Year-over-year growth 2017-2021 (%) Exhibit 11: Five forces analysis 2016 Exhibit 12: Five forces analysis 2021 Exhibit 13: Bargaining power of buyers Exhibit 14: Bargaining power of suppliers Exhibit 15: Threat of new entrants Exhibit 16: Threat of substitutes Exhibit 17: Threat of rivalry Exhibit 18: Market condition - Five forces Exhibit 19: Type – Market share 2016-2021 (%) Exhibit 20: Comparison by type Exhibit 21: Meeting – Market size and forecast 2016-2021 ($ bn) Exhibit 22: Meeting – Year-over-year growth 2017-2021 (%) Exhibit 23: Incentive – Market size and forecast 2016-2021 ($ bn) Exhibit 24: Incentive – Year-over-year growth 2017-2021 (%) Exhibit 25: Exhibition – Market size and forecast 2016-2021 ($ bn) Exhibit 26: Exhibition – Year-over-year growth 2017-2021 (%) Exhibit 27: Convention – Market size and forecast 2016-2021 ($ bn) Exhibit 28: Convention – Year-over-year growth 2017-2021 (%) Exhibit 29: Market opportunity by type Exhibit 30: Service – Market share 2016-2021 (%) Exhibit 31: Comparison by service Exhibit 32: Hospitality – Market size and forecast 2016-2021 ($ bn) Exhibit 33: Hospitality – Year-over-year growth 2017-2021 (%) Exhibit 34: Transportation – Market size and forecast 2016-2021 ($ bn) Exhibit 35: Transportation – Year-over-year growth 2017-2021 (%) Exhibit 36: Retail – Market size and forecast 2016-2021 ($ bn) Exhibit 37: Retail – Year-over-year growth 2017-2021 (%) Exhibit 38: Entertainment – Market size and forecast 2016-2021 ($ bn) Exhibit 39: Entertainment – Year-over-year growth 2017-2021 (%) Exhibit 40: Market opportunity by service Exhibit 41: Customer landscape Exhibit 42: Global – Market share by geography 2016-2021 (%) Exhibit 43: Regional comparison Exhibit 44: Americas – Market size and forecast 2016-2021 ($ bn) Exhibit 45: Americas – Year-over-year growth 2017-2021 (%) Exhibit 46: Top 3 countries in Americas Exhibit 47: EMEA – Market size and forecast 2016-2021 ($ bn) Exhibit 48: EMEA – Year-over-year growth 2017-2021 (%) Exhibit 49: Top 3 countries in EMEA Exhibit 50: APAC – Market size and forecast 2016-2021 ($ bn) Exhibit 51: APAC – Year-over-year growth 2017-2021 (%) Exhibit 52: Top 3 countries in APAC Exhibit 53: Key leading countries Exhibit 54: Vendor classification Exhibit 55: Market positioning of vendors Exhibit 56: Vendor overview Exhibit 57: Capita Travel and Events – Business segments Exhibit 58: Capita Travel and Events – Organizational developments Exhibit 59: Capita Travel and Events – Geographic focus Exhibit 60: Vendor overview Exhibit 61: CWT Meetings & Events – Business segments Exhibit 62: CWT Meetings & Events – Organizational developments Exhibit 63: CWT Meetings & Events – Geographic focus Exhibit 64: Vendor overview Exhibit 65: IBTM Events – Business segments Exhibit 66: IBTM Events – Organizational developments Exhibit 67: IBTM Events – Geographic focus Exhibit 68: Vendor overview Exhibit 69: IPG – Business segments Exhibit 70: IPG – Organizational developments Exhibit 71: IPG – Geographic focus

Capita Travel and Events, CWT Meetings & Events, IBTM Events, IPG, ATPI, BCD Meetings and Events, cievents, Freeman, Grass Roots Meetings and Events, and Questex.