Global Cloud Field Service Management Market Size, Status and Forecast 2025

This report studies the global Cloud Field Service Management market size, industry status and forecast, competition landscape and growth opportunity. This research report categorizes the global Cloud Field Service Management market by companies, region, type and end-use industry.

Technological improvements are providing opportunities to enhance productivity and improve customer experiences by managing inventories and other field related operations. Field service management (FSM) solutions make efficient use of a company's historical data and offer the necessary trends and patterns to improve customer services. FSM services extend superior customer services into the field and provide operational efficiency even in complex organizations. Cloud-based field service management solutions provide timely updates and have reporting features that allow field service officials to work efficiently. Increased adoption of cloud and SaaS in FSM is contributing significantly to the growth of the cloud field service management market. In addition, demand for highly automated solutions are creating opportunities for the growth of cloud field service management. Various business organizations are determining the value that FSM software can bring to the organization for its employees, shareholders, and customers. Cloud based FSM ensures all the information is processed seamlessly and increases the efficiency of businesses by improving collaborations.
Strict regulations concerning the Federal Information Security Management Act (FISMA), and Payment Card Industry Data Security Standard (PCI-DSS) and others are limiting the market growth. Moreover, integration of the existing systems with cloud field service management solutions is a major challenge. Lack of awareness about cloud field service management solutions is also anticipated to restrain the market growth during the forecast period.
In 2017, the global Cloud Field Service Management market size was 910 million US$ and it is expected to reach 3070 million US$ by the end of 2025, with a CAGR of 16.4% during 2018-2025.

This report focuses on the global top players, covered
Industrial and Financial Systems AB
Servicenow, Inc.
Salesforce.Com, Inc.
SAP SE
Oracle Corporation
International Business Machines Corporation
Servicepower Technologies PLC
Clicksoftware Technologies Ltd.
Servicemax, Inc.
Acumatica, Inc.
Microsoft Corporation
Astea International Inc.

Market segment by Regions/Countries, this report covers
United States
Europe
China
Japan
Southeast Asia
India

Market segment by Type, the product can be split into
Public Cloud
Private Cloud
Hybrid Cloud

Market segment by Application, split into
Large Enterprises
Small and Medium-sized Enterprises (SMEs)

The study objectives of this report are:
To study and forecast the market size of Cloud Field Service Management in global market.
To analyze the global key players, SWOT analysis, value and global market share for top players.
To define, describe and forecast the market by type, end use and region.
To analyze and compare the market status and forecast between China and major regions, namely, United States, Europe, China, Japan, Southeast Asia, India and Rest of World.
To analyze the global key regions market potential and advantage, opportunity and challenge, restraints and risks.
To identify significant trends and factors driving or inhibiting the market growth.
To analyze the opportunities in the market for stakeholders by identifying the high growth segments.
To strategically analyze each submarket with respect to individual growth trend and their contribution to the market
To analyze competitive developments such as expansions, agreements, new product launches, and acquisitions in the market
To strategically profile the key players and comprehensively analyze their growth strategies.

In this study, the years considered to estimate the market size of Cloud Field Service Management are as follows:
History Year: 2013-2017
Base Year: 2017
Estimated Year: 2018
Forecast Year 2018 to 2025
For the data information by region, company, type and application, 2017 is considered as the base year. Whenever data information was unavailable for the base year, the prior year has been considered.

Key Stakeholders
Cloud Field Service Management Manufacturers
Cloud Field Service Management Distributors/Traders/Wholesalers
Cloud Field Service Management Subcomponent Manufacturers
Industry Association
Downstream Vendors

Available Customizations
With the given market data, QYResearch offers customizations according to the company's specific needs. The following customization options are available for the report:
Regional and country-level analysis of the Cloud Field Service Management market, by end-use.
Detailed analysis and profiles of additional market players.

Frequently Asked Questions



This market study covers the global and regional market with an in-depth analysis of the overall growth prospects in the market. Furthermore, it sheds light on the comprehensive competitive landscape of the global market. The report further offers a dashboard overview of leading companies encompassing their successful marketing strategies, market contribution, recent developments in both historic and present contexts.

  • By product type
  • By End User/Applications
  • By Technology
  • By Region

The report provides a detailed evaluation of the market by highlighting information on different aspects which include drivers, restraints, opportunities, and threats. This information can help stakeholders to make appropriate decisions before investing.

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